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Circular Ratings

January 13, 2010

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New research raises additional questions about the "reputational" survey that is worth 25 percent (more than any other factor) on the U.S. News & World Report rankings of colleges.

What the research found is that the reputational scores don't correlate with changes in factors such as resources or graduation rates, but correlate with the previous year's rankings. In other words, the way you get a good reputational score -- and in turn a good ranking -- is to already have a good ranking.

This finding is potentially significant because the reputational survey is one of the most criticized parts of the U.S. News rankings, and frustrated college officials have long said that they think the survey largely reflects old reputations and in effect rewards colleges for having once been thought of as good, not for actually being particularly good (or improving) in a given year. The new research -- published in the American Journal of Education (University of Chicago Press) -- appears to back up that complaint. (An abstract and ordering information may be found here.)

In the study, two scholars evaluated changes in reputational scores of colleges and then looked for correlations between those changes and other factors that U.S. News declares are important and recalculates each year: graduation and retention, faculty resources, selectivity and financial resources. These factors are of course also controversial with many educators, who say that they reward colleges for being wealthy and rejecting many students. But the theory behind the study was that if these are key measures of quality in the magazine's view, institutions that change in these categories should also experience reputational changes over time. But they didn't -- while the correlation that was clear was reputation with the previous year's rankings. In other words, rankings beget rankings.

The study is by Michael N. Bastedo, an associate professor of education at the Center for the Study of Higher and Postsecondary Education at the University of Michigan, and Nicholas A. Bowman, a postdoctoral research associate in the Center for Social Concerns at the University of Notre Dame.

In an interview, Bastedo said that the results raise serious questions about the validity of the reputational survey. He noted that consumers of rankings tend to mistrust rankings that are "only the aggregation of a bunch of factors" and believe that there are intangible factors that may be best reflected in some measure of reputation. But he said that this idea is based on the belief that reputation isn't just a repetition of everything else in a rankings formula but is actually something new. The correlations the study found, he said, suggest that reputational rankings won't change, even as the quality of colleges does change.

"The problem is that rankings and reputation are becoming the same thing," he said. "The way reputations are being done now is harder and harder to justify.... You want reputation to be a perceptual indicator of something that's not the rankings you just produced."

Robert Morse, who leads the college rankings at U.S. News, said that it was true that reputational scores are "relatively stable from one year to another," but he said that this is no surprise. "Schools themselves say they change slowly, not rapidly."

Morse said that the magazine's research suggests that colleges with the highest reputational scores also have the highest or best data in academic categories, such as graduation and retention rates and admissions data. "U.S. News believes that the peer assessment scores are measuring something valuable and help provide highly useful information about the relative merits of schools."

Bastedo noted in the interview that the problem with reputation primarily measuring past rankings and not anything independent may not be unique to U.S. News rankings. He said that another study (also done with Bowman and currently under review at a journal) looks at an international rankings system of universities and compares reputational responses before and after the rankings were publicized. Once the rankings are known, Bastedo said, reputation follows the rankings, in what he called "an anchoring effect."

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Comments on Circular Ratings

  • Output Measures Should Trump Inputs
  • Posted by William Patrick Leonard , Acting Dean at SolBridge International School of Business on January 13, 2010 at 8:00am EST
  • Higher education ranking surveys draw increasing attention with each new media release. Universities ascending in the ratings note with pride their independently documented quality. Those descending quibble over the validity of the metrics employed. Parents and students refer to them when choosing a university. Their decision can carry significant financial burdens and potentially life changing outcomes. The media, often the surveys sponsors, attract readership and viewers with quotes from both the winners and losers. The stakes are high for all constituencies.
    Each of these constituencies has strong but differing interests in these annual rankings. Institutional ascent is widely assumed to burnish prestige. A higher ranking is assumed attract more research contracts, philanthropy and goodwill. Higher ranking institutions should also attract and retain high quality faculty and students. Hence, the public relations values are high. Descent suggests the reverse, an institution perhaps in decline. The media and sponsors win either way with wide public attention. The buzz they create grows each year. Only one constituency, parents and students, has an interest in their relevance and efficacy in selecting a specific institution.
    US News and World Report, the oldest of the surveys, employs a blend of peer review or how other institutions assessment them, employer assessments of the institution, faculty scholarly publications, and student-to-faculty, international faculty and international students ratios. Except for the employer assessments that suggest the quality of the institution’s graduates, the remaining indicators reflect the quality of the inputs. In addition it should be noted, the two international composition indicators, faculty and student, tend to favor English language institutions.
    The bulk of their indicators are input variables. Presumably, if you start with quality ingredients the product will be superior. I posit that reliance on input indicators has a parallel in the kitchen. Starting with the highest quality ingredients does not guarantee that the cake will be eatable. How they are blended and prepared at each step of the process will ultimately determine the quality of the end product. More measures of the quality of the output would better serve parents and students.

  • Circular research
  • Posted by Mark Freeman , Institutional Research on January 13, 2010 at 9:30am EST
  • When your ranking becomes the subject of academic research, that's when you know your position is secure as a lucrative parasite of the higher education industry.

    Higher ed has been hunting for the methodological "silver bullet" that will cause the self-referential house of cards that is the USN ranking system to collapse, implicitly conferring legitimacy on the USN premise. The fact that USN themselves commissioned the first major validity study of their ranking system, and what has happened in the intervening period, should tell us something about whether such efforts in the end serve to buttress or weaken the legitimacy of the ranking system (see http://www.washingtonmonthly.com/features/2000/norc.html). That report contained several observations on the validity of the ranking, each much more methodologically damning than the one outlined in this article.

    The fact is, most institutions benefit more from the publicity the rankings give them, and so have no real interest in playing David to USN's Goliath. It is a classic corrupt bargain in which the magazine and the universities benefit by agreeing not to provide consumers with the outcomes information they ultimately crave.

  • slogan about reputation
  • Posted by Longtime Prof on January 13, 2010 at 9:30am EST
  • It's been said that it takes ten years to build a reputation in the academic world. And twenty years to lose one.

  • It's all circular
  • Posted by Andrej Thomas Starkis , Assistant Professor of Law at Massachusetts School of Law on January 13, 2010 at 9:45am EST
  • Dean Leonard says,"Except for the employer assessments that suggest the quality of the institution’s graduates, the remaining indicators reflect the quality of the inputs." Employer assessments are also a function of the inputs and prior rankings.

    Schools that draw significantly stronger students (the inputs) are those thought by the students to be "better" (i.e., more highly ranked). Those schools inevitably have stronger outputs because, even if a school has added little or nothing, the school has almost certainly not reduced the talents and abilities its students came in with. So its graduates are likely to be reasonably good performers for their employers.

    Employers are also very much aware of the schools' reputations and rankings. The individuals doing the hiring have a stake in hiring from more highly ranked schools and then have a vested interest in assessing their own hiring decisions favorably. And around we go.

    The only valid assessment of any school's overall quality has to be a measure of "value added": a comparison of inputs and outputs from sources least likely to be tainted by preconceived notions of rank.

  • Does it matter?
  • Posted by Publius on January 13, 2010 at 9:45am EST
  • Anyone with the slightest bit of sense knows US. News's rankings (and all the other wannabes who have since come up with their own variations on the theme) are pretty much worthless in every meaningful way. Unfortunately, most college-bound high school students, and their parents, don't have the slightest bit of sense and take these rankings as gospel. In fact, we have so much educational choice in America that we've abrogated our responsibility to be informed consumers and find it a bit less stressful to allow almost any recognizable (if not qualified) authority to make our decisions for us. And while the college admissions and (gasp) marketing folks insist it's not so, they all play the game and whore themselves out to these publications in their cutthroat competition for tuition dollars.

  • Similar Findings
  • Posted by Daniel L. Bennett at The Center for College Affordability & Productivity on January 13, 2010 at 11:30am EST
  • The Center for College Affordability & Productivity found similar results in a study that we released last year entitled: College Rankings: History, Criticism and Reform.

    The study is available for free download at http://www.centerforcollegeaffordability.org/uploads/College_Rankings_History.pdf

  • Related problem
  • Posted by David Davis-Van Atta , Director of IR at Vassar College on January 13, 2010 at 11:45am EST
  • Another effect occurring with respect to the reputational scores and their (very large) role in the USN rankings is that, almost without exception, the average reputational score for each of the top-ranked (say, top 25) national liberal arts colleges, examined over the past 10 to 12 years, has gone *down*, very slowly, but almost universally, generally by only "small" amounts, but -0.3 (say) in this mean is a big change, and is easily sufficient to produce substantial impact on a school's final ranking score.

    The source of this long-term, apparently relentless trend can be only one thing: college and university presidents are, in general, slowly but surely giving lower reputational scores to their peers. Doubtlessly though, not to their own institutions. Just one more way in which the US News system can be, and is being, gamed. The recent Clemson example of this was only one (perhaps, but only perhaps, particularly egregious) example of this wide-spread effect.

    This too calls into stark question the validity of the USN rankings. As measures of genuine educational quality, they are all but surely bankrupt. Many of the schools ranked well out of the top ten are achieving terrific educational outcomes but will never get out of the 30's and 40's (or below) in the USN rankings because they simply do not have the input resources that US News chooses to measure. And, as this study found, they do not have the subjective reputational positions (regardless of real education quality, somehow defined) that the top-tier schools do. And they never will, for reasons at least in one large measure, due to the cyclical effects found in this research. In a real sense, the real losers in this are the college-bound American public.

    If, that is, they do actually pay attention to the rankings. For US News to claim, as it does, that it provides these rankings in order to provide good comparative information to the US public is a pinnacle of cynicism. The evidence becomes ever more definitive that the rankings are rotten at the core. Methodologically, in practice, and in concept; i.e., that there exists a valid single dimensional overall rankings of education quality in America.
    There are laws in our country against selling snake oil - products that claim to be things that they are not, or to provide benefits that they cannot. US News titles its rankings, "America's Best Colleges." That is a tall claim. Who is to say this? Who really knows America's best colleges, and can show that they are correct? I doubt that anyone can. And that includes US News.

  • In 50 words or less...
  • Posted by DS on January 13, 2010 at 11:45am EST
  • ...duh.

    In 50 words or more, people want all their information in a quick point-and-click, drive-through soundbite, and that includes the answer to the question "how good an education can my kid get in exchange for my $100-200K at this college?" You would think that with that much money at stake and the mountain of information available, people would want to know something more than "it was ranked #41 by the magazine on the supermarket checkout line," but somehow, no. When my daughter starts applying to colleges in a few years, I'm forbidding her from reading this nonsense.

    USN&WR collects its reputation data by surveying college presidents, deans, provosts, etc. These people presumably have demanding jobs and need to spend time focused on their own schools. How much useful information do they really have about other colleges? And look at the possibilities for bogus responses: give your alma mater or the school where you send/sent your own kid high scores...give your chief competitor for students low scores...or as this study suggests, just look at last year's USN&WR.

    Higher ed needs more transparency. This is not transparency.

  • mehh
  • Posted by Jeremy L , Admissions at BC on January 13, 2010 at 11:45am EST
  • It would be cool if someone looked to see if there was a correlation between the reputational scores and graduation/retention rates, financial aid and the like. I bet there could be a strong relationship.

  • They are what they are.
  • Posted by Ken , v.p. communication at university of virginia on January 13, 2010 at 12:30pm EST
  • Why does everyone get so upset over the rankings? They are what they are-a guide-and nothing more. For the most part, the good schools are ranked among the top and lousy schools are generally ranked among the bottom. People know the rankings are flawed and as a dad with three college bound children I know we can use the rankings as a guide (nothing more) as my children look into colleges.

  • for rankings to be "respected"
  • Posted by MathProf on January 13, 2010 at 12:45pm EST
  • Two things are essential if people are to believe that rankings are correct (note, I don't say for the rankings to actually be correct): They need to be relatively stable, so that they reflect what readers more or less believe, and they need to change over time to a reasonable extent, so that they appear to be responding to changes in what is actually measured. The way to construct rankings that have both of these properties is to give a fair amount of weight to stable factors (like reputation for colleges, like "quality of the football conference" in ranking teams), and a reasonable amount of weight to volatile factors that the institutions being ranked can change (like average class size for freshmen, or number of games won now that the team has bought a couple of really good players). The U. S. News rankings has cleverly used both of these features.

    A college I know has limited its fall classes to 19 students. Why? Not because some major educational study has shown this number to be optimal (as opposed to 20 students, which obviously is a much worse number). Because they get points from US News for this. So up in the rankings this college has gone. Not by much -- the stability factors matter. But by enough for them to brag.

    One last point, though. The "quality of input" is part of the quality of a college. Much of one's education comes from one's fellow students, whether in class discussions or in out-of-class interactions. And how much a professor can demand of his or her class depends on the intelligence and preparation of the majority of the students in that class. The way to measure the quality of the college independently of the quality of the input would be to do a controlled experiment: For four years, let Pumpkin State and Squash U swap their incoming freshman classes with those of Harvard and M. I. T. See what happens to the graduates. It's because we can't do experiments like this that imperfect measures like US News rankings will persist.

    My advice to prospective students and parents? Decide if you want a large or small college, if you want science programs or general programs or vocational programs, and then choose the colleges you apply to on the basis of the academic quality of their faculty. Go to the best one that lets you in. And remember that the major variable in your education is you. Make the most of whatever school does admit you.

  • This report shouldn't surprise anyone
  • Posted by justaguy , parent & taxpayer on January 13, 2010 at 12:45pm EST
  • Almost all of the data in the USNWR is obtainable from other sources including Common Data Sets and IPEDS. Without the peer assessment survey USNWR would not have a commercially viable product. To top it all off we got a glimpse into how college presidents respond in the peer assessment survey last year. The surveys of the presidents of Florida and Clemson showed that politics is very much in play.

    The USNWR rankings don't pass the Paris Hilton test: she's famous for being a celebrity and a celebrity because she's famous.

  • Simple enough
  • Posted by Bill Dockery at University of Tennessee on January 13, 2010 at 1:02pm EST
  • Just back out the reputational ratings and publish the results. Probably no more accurate than the parent USNWR ratings but does away with the residual ratings bias.

  • What is the reputation ranking trying to measure?
  • Posted by Frank on January 13, 2010 at 3:45pm EST
  • I believe the reputation ranking is more a ranking of faculty and overall institutional quality--not student quality which already is measured in several ways by US News. Graduation rates and all are just reflections of student quality and family income inputs. There should be at least one significant measure that is about the school itself and not just the students. After all the overall value of a school include both the students and the faculty/facilities, etc that the school provides to the students.