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February 9, 2011

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Online Spanish courses are perfectly adequate for jogging the memories of college students whose high-school Spanish has slipped away from them. But those taking the language for the first time are better off spending at least some of their seat time in a traditional classroom.

So say officials in the languages department at the University of North Carolina at Chapel Hill, which is two semesters and change into an experiment that has had members of its language faculty teaching Spanish 101 fully online -- with no options for traditional classroom instruction. And even though it has analyzed only one semester’s worth of results, the languages department has already decided to move “true beginners” into a “hybrid” introductory course that uses both online and face-to-face components.

“The majority of students who had Spanish in high school found it helpful,” says Glynis Cowell, director of the Spanish program there. However, she added, “For the true beginner it probably wasn’t as smooth a transition.”

The university attracted a lot of attention a year and a half ago when it announced it was going to start teaching entry-level Spanish only on the Web. The languages department was trying to navigate a $150,000 budget cut, and department officials thought moving introductory courses online would allow them to avoid cutting more highly enrolled courses at the intermediate and advanced levels.

Nevertheless, Chapel Hill endured a great deal of criticism for the move. Many public institutions have embraced Web-based learning in certain disciplines as a way to enroll more students without having to build new classrooms; but because language instruction relies heavily on conversation practice and immersion, many have doubted how well it might translate online. Accordingly, many observers were appalled by the announcement. The Daily Tar Heel called the move “shameful” and wrongheaded. “Face to face, verbal interaction with other Spanish speakers in a classroom setting is vital,” wrote the student newspaper in an editorial. “So students — especially the minority taking Spanish for the first time — are at a clear disadvantage thanks to this move.”

A year and a half on, the results of the experiment are not sensational, one way or the other. Comparing student grades from the first semester of online Spanish 101, held last spring, to hybrid and face-to-face versions of the same course from 2007 suggests that the online course may have been less effective, though not clearly so. The average final grade in the face-to-face version was a B; in the hybrid version, also B; and in last year’s purely online version, B-.

A single trial hardly proves anything, but department officials say that between student feedback and their own intuitions there was reason to believe the online format handicapped students who had no previous exposure to Spanish. “They haven’t been exposed to listening practice, haven’t had any exposure to rules of pronunciation and so forth, so it’s not a review for them,” said Larry King, chair of the Romance Languages and Literatures. “So more contact with a teacher would be helpful.”

Before last fall semester, the department made some tweaks to the online course: It dropped the video-lecture component, which had not impressed the first round of students; it required students to attend weekly study groups where they could practice speaking; noting complaints about a lack of “community” among novices, it created an e-mail listserv moderated by language center staff where the online students could interact and ask questions; and it offered walk-in tutoring services for students who were struggling to master the material online.

Still, department officials did not wait for the verdict from the second trial before moving to scale back the purely online portion of the experiment. A new, hybrid course — aimed specifically at students who have never taken Spanish before — was recently approved. Beginning next fall, the only Chapel Hill students taking Spanish 101 completely online will be those who took Spanish in high school but failed to pass out of the novice course upon enrolling at the university.

The hybrid format of the new “Spanish 100” course should allow the university to accommodate twice as many “true beginners” in introductory Spanish as would otherwise be the case, says Cowell. Since hybrid courses typically require half the faculty labor-hours to teach that a fully online course calls for, she says, the department will be able to teach twice as many sections of the new introductory course as it would have if the course were being taught completely online. So even if the online version of the course does in fact produce equivalent student outcomes, the point is moot, says Cowell. Hybrid is more economical. (And, according to an oft-cited 2009 study by the U.S. Education Department, it might in fact be more effective than either alternative.)

Meanwhile, this latest move will shrink the population of the much-ballyhooed online Spanish 101 course to marginal levels. Last spring, only 6 percent of all Spanish students at Chapel Hill (110 out of 1,806) placed into the online introductory course. Last fall it was 4 percent (91 out of 2,187). With the “true beginners” gone, that number stands to shrink even more.

For the latest technology news and opinion from Inside Higher Ed, follow @IHEtech on Twitter.

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Comments on Classroom Matters

  • Grades?
  • Posted by Armitage , Tenured Professor at Midwestern U. on February 9, 2011 at 6:45am EST
  • I think the fact that the average grade was not a C but in the B range is noteworthy here.
  • Foreign languages can be learned online
  • Posted by Anthony Pina , Dean/Lecturer at Sullivan University on February 9, 2011 at 9:00am EST
  • "Face to face, verbal interaction with other Spanish speakers in a classroom setting is vital." Nonsense. As one who has taught Spanish and who has taught both face-to-face and online, I have witnessed successful online foreign language teaching at many institutions. While intereaction with others and practice in language usage is vital, doing it in a classroom is not. There are plenty of ways to accomplish this using synchronous techology or field-based practice. I would also like to have had more information on how this Spanish class was run, how many students per instructor, instructional activities, etc. Now, the hybrid solution sounds ideal for this institution, but this should not be taken to mean that learners need traditional classroom instruction to learn languages (or most other subjects). Many people learn a second language without stepping into a classroom to do it.
  • Posted by tmaceldowney@echo360.com on February 9, 2011 at 10:15am EST
  • Lecture capture could have a positive impact on this program!.. Faculty could record the "in-class" lecture or use software to record content anywhere. Additionally, let Students us the software to record their language learning feedback to the Faculty....
  • Online is *not* for everyone
  • Posted by Enrique Barbieri , Professor, Engineering Technology at University of Houston on February 9, 2011 at 11:45am EST
  • It continues to amaze me how pro-online-education folks want to make it sound like it is the silver bullet. Isn't it obvious by now that online is *not* for everyone and is *not* for every subject?

    Online is more like a technology-driven, convenient business model that erroneously attracts many students and also forces many *untrained* faculty to jump on that wagon just because of financial pressures. Sure, what's another 100 virtual students to a 500-student class?

    In the words of Confucius, B. Franklin (and possibly others): "Tell me and I will forget; teach me and I may remember; involve me and I will learn." In my opinion, nothing will ever duplicate a good instructor in a small class setting and getting involved.

    Cheers!
  • Re: Bring Data...
  • Posted by onlineadvocate on February 9, 2011 at 12:00pm EST
  • This article should remind all of us we need to collect as much data as possible before we make significant changes in our curriculum. A pilot study of offering online Spanish sections would have given the institution an opportunity to determine who would benefit most from a 100% online section compared to those in need of other modalities.
  • Half the hours? and treating innovation as research
  • Posted by Lynda Harding , Professor Emerita of Biology at California State University, Fresno on February 9, 2011 at 12:30pm EST
  • Hybrid courses only require less faculty time to the extent that faculty labor is replaced with less expensive labor (e.g., teaching assistants) or technology. Once an online or hybrid course has been developed, most of the faculty workload consists of interacting with students and responding to student work. Anything that can be assessed through a multiple choice test can be offloaded to the learning management system, but some human intervention is reamins necessary to teach higher level skills.

    I agree with Enrique Barbieri that online teaching is not for everyone -- the instructor, the students, and the content need to be considered. Clearly, online teaching is not for Enrique Barbieri. But we can't afford to have small classes across the board. The National Center for Academic Transformation cites many examples where the use of technology increased student learning and satisfaction while reducing costs.

    As presented here, UNC's failed attempt at online language instruction seems to exemplify two common mistakes we make when doing curriculum reform in higher education. The first is failing to begin with a search to learn from the successes of others (like Anthony Pina) and avoid their mistakes. The second is to give up too soon. "Still, department officials did not wait for the verdict from the second trial before moving to scale back the purely online portion of the experiment." Been there, done that...
  • conversation with others
  • Posted by Gina on February 9, 2011 at 12:30pm EST
  • For someone who loved taking foreign languages, the fun was the interaction with other students in the classroom, as we built our language skills. To my mind, by far the most depressing aspect of the shift to online education is the removal of students - and professors! - from a real (rather than virtual) social environment.
  • Online not always fine
  • Posted by edquest , Principal Ownerq at Educated Quest on February 9, 2011 at 1:15pm EST
  • I don't see where the debate is, other than the point that college students are being asked to pay tuition for online classes that would have been previously spent on in-class instruction.

    On that perspective, if I were a student I would feel that my school has ripped me off. There are cheaper ways to learn the material. I'd rather pay college tuition for what I'd consider to be a unique college course offered by a quality professor. I'm paying for the contact time with that person as well as their validation of my knowledge (my grade). If that were taken away for most of a degree, I might as well pick the subjects I wanted to learn and read books on an iPad, Kindle or Nook.

    Anyone, college-educated or not, has access to Rosetta Stone and other language instruction programs that are not classroom-based. There is even a report you can get that helps you decide if the Rosetta Stone product is right for you. And even the most expensive Rosetta Stone course is less than the tuition at most community colleges, let alone four-year schools.

    Online, self-paced instruction is valued less than in-person, faculty-managed instruction. But if I only needed to know Spanish to carry conversations, the software is fine. If I wanted to learn to translate works of Spanish literature, I would want in-person instruction.



  • Ben Franklin Never Said That
  • Posted by Robert Leopard , Biology Instructor at Monroe Community College on February 9, 2011 at 4:15pm EST
  • "Tell me and I forget" is so 1980s. There is no way Benjamin Franklin said that.

    Tell me where he wrote it or don't use it.
  • Not all online is correspondence
  • Posted by Anthony Pina , Dean/Lecturer at Sullivan University on February 9, 2011 at 4:30pm EST
  • Professor Barbieri, Gina and edquest, seem to recognize only an outdated correspondence/independent study model for online teaching and learning. At my institution, we have no large lecture sections and online course enrollments are capped lower than face-to-face courses. There is no body of literature demonstrating that students learning online are academically disadvantaged, but there are hundreds of studies showing that people can learn at least as well online as they can in a classroom. Sure, online learning is not for everyone--that is precisely why we have choices and options in higher education.
  • Re: Not all online is correspondence
  • Posted by edquest , Principal Owner at Educated Quest on February 9, 2011 at 5:45pm EST
  • I was following the direction of the news story in my initial comments. The intention of the UNC faculty was to replace a large introductory course with an online one. They learned, and I've also seen this with math classes at another school, that a hybrid approach worked best.

    The hybrid at this school, the University of Central Florida, involved on-line instruction, mandatory small group tutoring where students worked with the same tutor--which was extremely important--and more frequent online exams, as opposed to cramming for a larger midterm. This proved effective at reducing the failure rate in college level math as well as costs.

    Anthony has a valid point--smaller classes work fine online--and I agree, when students have some previous experience with the course material.

    However, the intention of the UNC faculty for this course was to turn an introductory language course where recitation and repetition--both require interaction with the instructor--were necessary into an online environment where both were less possible. They then gave this class to students who had no previous experience with the material. That's irresponsible on the part of the faculty.

    Which takes me back to my previous point. If I had been sold on an excellent school such as UNC-Chapel Hill on the basis of academics, to the point of being encouraged to learn a subject I had no prior knowledge, I would have felt ripped off if I had been forced into the online version of this course.

  • On-line instruction can not assess critical thinking skills
  • Posted by wendell motter , Professor Emeritus Mathematics at FAMU on February 16, 2011 at 5:30am EST
  • In analyzing the role of on-line instruction in Mathematics, one must realize that mathematics faculty must teach a student how to “write mathematically”; that is, develop a student’s ability to communicate in writing their reasoning for solving mathematical problems. This competency entails a student showing how various formulas and algorithms are being used, setting up diagrams and graphical displays, and using correct and consistent notation. Thus, the component of grading student papers and providing necessary commentary (on a student’s paper) to explain how a student’s work can be improved (or made correct) is an important factor in the analysis of the value of on-line instruction. Also it is an important factor in computing the workload of a faculty member. This same rationale is “promulgated” by English faculty, whose objective is to “teaching writing skills”, to keep their class sizes to around 25.

    Also, it is important to appreciate the limitations in the classroom environment when there are 40+ students in a mathematics class. When most of the students have all kinds of mathematical deficiencies and there is a need to address all types of student questions during classroom presentations, the individual attention that can be provided to each student under these circumstances is totally inadequate.

    The Mathematical Association of America (MAA) has set the following guideline:
    “Departments must be provided with the resources necessary to deliver high quality teaching that includes the opportunity for students to interact frequently and nontrivially with their instructors. Departments should facilitate these personal interactions by avoiding the use of large lecture settings that require students to become passive audiences. The best way to encourage active student-faculty interactions and to enable faculty to give students individual attention is to provide a small-class environment with fewer than thirty students in each section. Also with restricted class size, faculty members gain flexibility to adopt a teaching style that best fits both the material to be learned and their students' needs.” [See MAA (2007) Guidelines for Programs and Departments in Undergraduate Mathematical Sciences.]
    In summary, Mathematics Departments must be given the necessary resources to achieve the goal of class sizes of at most 35 students in all sections of mathematics courses. Class sizes of 40+ students are contrary to every reliable method that uses careful evaluation of student work products to teach mathematical concepts and critical thinking skills.