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Rise in Distance Enrollments

April 6, 2009

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PHOENIX -- Community colleges continue to see increases in distance education enrollments, according to a report released at the annual meeting of the American Association of Community Colleges here.

A national survey of colleges by the Instructional Technology Council, an affiliate of the community college group, found that distance enrollments grew 11.3 percent from fall 2006 to fall 2007, the most recent period for which full data are available. Last year, the survey found an increase of 18 percent over the previous year. Given several recent years of significant gains in distance enrollments, such increases "could not be sustained indefinitely," says the report. It also notes that the administrators who provided answers for the survey said that they faced resource constraints on expanding distance programs.

Indeed the top three challenges listed by distance education administrators in the survey, identical to last year's results, all related to resources needed to expand distance programs while keeping them at high quality: support staff for training and technical assistance, student services for distance students, and operating and equipment budgets.

Even if the rate of growth has slowed, the report notes that distance enrollments are increasing at a faster rate than are other enrollments. And in a further sign that distance enrollments are not likely to plateau any time soon, the study notes that 70 percent of respondents said that student demand for distance options at their institutions exceeds current offerings.

With enrollments rising, but at a slower rate, there are signs that community colleges may increasingly be focused on the student experience and completion rates. Officials ranked assessing student learning as the top challenge that relates to students, up from the third spot a year ago. As enrollments have increased, there has also been a drop in completion rates, with officials indicating an average completion rate of 65 percent, down from 72 percent a year before, but up from 50 percent six years ago.

The data in the survey continue to show that community colleges' distance courses are serving both traditional and non-traditional students. Of distance students, 52 percent are considered traditional, meaning that they are aged 18 to 25. Over time, distance students at community colleges appear to be getting younger, the report says. A few years ago, those proportions were reversed.

Many publishers and others have created packages of course materials for community colleges to use in distance offerings, but the survey found that 80 percent of colleges reported using their own materials, while 18 purchased from publishers and 2 percent used a license or another arrangements with another content provider. The most difficult classes to offer, as cited by the survey, have been constant in recent years: lab science, speech, fine arts, nursing, mathematics, industrial technology, foreign languages and computer hardware.

The survey also found that community colleges either have or soon plan to have a wide range of student services for distance students.

Status of Student Services for Distance Education at Community Colleges

Service Currently Offer Plan to Offer in Next Year Plan to Offer in Two or More Years No Plan to Offer
Audio/video streaming 72% 13% 8% 6%
Campus testing center for distance students 79% 3% 5% 12%
Dedicated Web site for distance program and students 84% 3% 7% 5%
Distance education-specific faculty training 93% 4% 1% 1%
Help desk and technical support for distance education faculty 93% 3% 3% 0%
Help desk and technical support for distance education students 89% 7% 2% 1%
Online admission to institution 82% 10% 3% 4%
Online counseling and advising services 67% 12% 12% 8%
Online information and application for financial aid 87% 6% 3% 2%
Online library services and resources 94% 3% 2% 0%
Online payment of tuition and fees 88% 6% 3% 2%
Online plagiarism evaluation 59% 13% 9% 18%
Online registration for courses 92% 4% 2% 1%
Online student course evaluation 86% 8% 4% 1%
Online student organization, Web site and services 56% 13% 12% 18%
Online student orientation for distance courses 71% 19% 5% 3%
Online textbook sales 82% 7% 3% 7%
Online tutoring assistance 60% 22% 7% 10%
Campus Web portal 61% 16% 16% 6%
Audio podcasting 62% 27% 4% 6%
Vodcasting 45% 30% 14% 9%
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Comments on Rise in Distance Enrollments

  • Distance Learning and student support
  • Posted by Jan Bone , adjunct faculty Eng. composition at Harper College and Roosevelt University on April 6, 2009 at 8:30am EDT
  • As an adjunct faculty member designing and teaching my first online course Spring 2009, (though I've taught hybrid courses for over 5 years), I read your article with great interest. I like the chart you provided. I think faculty training specifically for distance courses is crucial.

    One of "my" institutions provides minimum training, but it's all about how to use Blackboard and its elements. The support system there is outsourced, I believe, and although it runs 24/7, it's concentrating on solving technical problems, such as "I can't get X to work on the website." The other school, where I also currently teach and where I'm piloting a basic writing course for adult learners, has an excellent faculty-teaching, faculty-mentoring, training system, and a working support system in place for both students and faculty. I think both are crucial for student retention, completion, and learning outcomes.

    To me, the biggest change in faculty perceptions re distance learning is the need to become a facilitator, rather than always be a subject matter expert(SME), Yes, you know more about your area of expertise than your students, and you're always there to explain, fill in, guide, but the most successful strategy is to listen to your students, find out what they want and need, and then helping them to see how they can get it on their own.

  • Maybe not such a tough pill for the establishment to swallow…
  • Posted by Angela Siegel , Director of Enrollment Marketing at Ward Media, Inc. on April 6, 2009 at 12:45pm EDT
  • I’m glad to see how the tide continues to turn where school's access is convenient and does not equal diminished quality. The dichotomy of higher education traditionalists and non-traditional has evolved and traditionalists do not seem as inflexible as even as little as four years ago. I’m glad to see the community colleges bending to meet the needs of the under-served population, as they’ve been able to see the students will bend with them. I am delighted community colleges are more accessible and viewing plans in the future to continuously meet the needs of their current and potential students is fantastic. They'll find, if they haven't already, these are highly motivated individuals committed to their education and completion.

  • Whoa there Nelly
  • Posted by John B. on April 6, 2009 at 4:30pm EDT
  • The new Higher Education Act requires the accrediting agencies to require schools to verify who is supplying the information for online assessments.

    Many very smart people have looked at this problem and none have come up with a fool-proof solution. Personal questions, bio-metrics, and cameras are all easily circumvented.

    I have seen some vendors produce products that provide window dressing, but no real solutions have been forthcoming. So, until someone invents a fool-proof system, assessments are going to have to be proctored or given in class.

  • Where've you been, dude?
  • Posted by DFS on April 6, 2009 at 4:45pm EDT
  • Come on Scott, this has been percolating for years. Don't tell us that there are the first numbers available!
    BTW, this will only have a negative impact on academia -- why else should we foot the "expense" of imposing online BS?

  • Qualifications - who needs 'em?
  • Posted by barry.b on April 7, 2009 at 10:45am EDT
  • @John B

    you make the assumption that a qualification is the outcome students seek.

    a not-so-small number of students falling to complete is simply because people have been snapped up into a job before they finish. More and more employers are looking at skills and the ability for students to self-learn.

    it's not the end of the world:
    http://www.37signals.com/svn/posts/700-ask-37signals-is-formal-education-important

    and of course, after a while working in industry, there's always RPL or perhaps doing a Masters.

  • Freely available education - live with it or die by it.
  • Posted by barry.b on April 7, 2009 at 11:30am EDT
  • "Many publishers and others have created packages of course materials for community colleges to use in distance offerings, but the survey found that 80 percent of colleges reported using their own materials, while 18 purchased from publishers and 2 percent used a license or another arrangements with another content provider."

    I've worked as an advisor for vendors who make available curricula to colleges (in fact anyone that asks) and who do so free of charge. A lot of effort has been spent but, as pointed out in the survey, with really poor take-up. This is a shame because I see poorly resourced ResDev departments who are struggling to keep up, coupled with teachers who have their own currency issues. It's sad to say, but vendors have much more budget to develop materials than lots of colleges - and can usually do it faster.

    What's happening though, is that vendors are becoming despondent with the poor take-up and are taking matters into their own hands: putting these materials freely online and encouraging their armies of end-users to embellish it with additional community-authored content.

    sure this affects community and technical colleges more than Higher Ed, but there is a growing amount of fundamental theory in there as well, so it's not all about skills and tasks. Besides, it raises the bar in the quality the student expects.

    As I mentioned before, not everyone's aim is a piece of paper at the end...

  • Freely available education - live with it or die by it Part 2
  • Posted by barry.b on April 8, 2009 at 11:30am EDT
  • just to re-enforce the point about vendors providing curricula freely online, some low-lying fruit:

    http://www.adobe.com/education/instruction/teach/digitalcareers.html

    and that's just design stuff, not the extensive CompSci offerings, nor indeed from other vendors like Microsoft. Nor, infact the army of end users/bloggers/community leaders (in that topic) who vendors actively seek out to contribute fresh content.

    I take the point in the survey that some fields of study cannot successfully lend themselves to distance education (something to keep in mind next time you're at a hospital) and to be honest, nothing can beat a gathering (classroom) of engaged minds being guided by an inspiring mentor: the sights, sounds (smells, even), the nuiances and lightning-fast repartee - distance education can't hold a candle to actually "being there"

    ... but when you *can't* be there?

    meh, my 2c. Online education and Web2.0 concepts: I wonder what Colleges can learn from the decline of Newspapers?

    http://twitter.com/barry_b2