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The States of Online Regulation

January 21, 2011

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Online colleges looking to expand their national footprints might have to gird themselves for a regulatory beating from the Sun Belt. And they might get chilly receptions in certain parts of the Upper Midwest, too.

Those regions are home to a number of the least hospitable regulatory environments for online interlopers looking to enroll students from states where they do not have a physical presence, according to a new report from the consulting firm Eduventures. The report, scheduled to be released today, examined the regulatory standards and practices in every U.S. state and the District of Columbia.

It found that Alabama, Arkansas, Louisiana, Kentucky, New Mexico, Indiana, Illinois, Minnesota, Wisconsin, and Wyoming are among the least permissive states as far as requiring online institutions to acquire unique licenses to “operate” inside their borders.

Online education seems to be winning the battle against the initial skepticism about its legitimacy. Online enrollments have grown at nine times the rate of classroom-based education since 2002, according to the Sloan Consortium (with major buy-in in the public sector). But deep-seated opinions — bolstered by the occasional unmasking of a fly-by-night diploma mill — are not the only obstacles left over from many centuries of campus-bound higher education. As higher education has evolved, state-by-state regulatory standards have remained “inconsistent, complex, and behind [the] online boom,” says the Eduventures report.

This finding is not new to online institutions and the tech companies that have a stake in their unimpeded growth; the President’s Forum, a group of online education leaders, convenes annually to lament the archaic regulatory environment and talk about how to fix it. In October, the U.S. Department of Education formally recused itself from handing down any federal standard clarifying what it means for an online college to “operate” in a state, in essence telling state regulators and online colleges to work it out among themselves — with the stipulation that institutions found to be out of compliance with state rules might be barred from taking federal student aid.

Richard Garrett, managing director of Eduventures, told Inside Higher Ed that the most likely outcome of this new federal mandate — which takes effect in July — is that states will probably take the occasion to bolster their existing positions on what it means for an online college to “operate” inside their borders.

Happily for colleges looking to expand their online footprint without having to jump through regulatory hoops at every turn, the majority of states appear to fall on the more permissive end of the spectrum. In its report, Eduventures defines four categories of regulatory strictness:

  • “Exemption”: The state does not require online colleges to be licensed by state regulators.
  • “Physical Presence”: State license is required if the college runs a branch campus or center, in-person recruitment or “some other instructional/marketing activity.” (This does not include employing instructors who live in the state but teach online.)
  • “Online-Ambiguous”: The state’s regulatory language is not clear on whether online-only programs must be licensed, so requirement varies according to interpretations.
  • “Online-Explicit”: The state’s regulatory language clearly implies that online colleges must be licensed in order to grant online degrees to its residents.

While the category that exempts online colleges from adhering to the same regulations as place-bound brick-and-mortar institutions includes the fewest states (six), the two least restrictive categories — “exemption” and “physical presence” — encompass a full two-thirds (34 states) of the country.

That means that while there is no real indication that the states that have strict rules will change any time soon, the majority of U.S. states are already comparatively lax, only requiring licensure if an online college also has buildings and/or recruiters in the area (and could therefore poach potential students from other licensed, in-state institutions).

Alan Contreras, administrator of the Oregon office of degree authorization (which uses a version of the “physical presence” standard), told Inside Higher Ed that while for-profit institutions are the ones most affected by the variation across state regulatory environments, they are also the most accustomed to it, since they have been doing it the longest. The institutions that are most vulnerable to running afoul of state regulators are nonprofit institutions that are just beginning to expand their online footprints and might not fully appreciate the elliptical topography of the nation’s regulatory landscape. As of fall 2010, more than 70 percent of public universities say online education is “critical to [their] long-term strategy,” according to the Sloan Consortium.

Both Contreras and Garrett touted the potential advantages of regional alliances among states that might ease the burden on online colleges. Contreras says he is currently part of a Presidents’ Forum working group that is exploring a “reciprocity” model among states, where groups of states would reach a consensus on licensure standards, then permit online colleges that are licensed by other members of the consortium to operate inside their own borders.

The most lenient states — those falling in the "exemption" category — are Alaska, California, Colorado, Delaware, Hawaii, and Utah.

The states in the "physical presence" category are Connecticut, Iowa, Idaho, Kansas, Massachusetts, Maryland, Maine, Michigan, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Virginia, Vermont, Washington, West Virginia, and the District of Columbia.

Those in the "online-ambiguous" category are Arizona, Florida, Georgia, Missouri, New York, Tennessee, and Texas.

For the latest technology news and opinion from Inside Higher Ed, follow @IHEtech on Twitter.

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Comments on The States of Online Regulation

  • Exemptions
  • Posted by Russ Poulin at WCET on January 21, 2011 at 10:15am EST
  • I'll be very interested in seeing the report.

    WCET, the Southern Regional Education Board, American Distance Education Consortium, and the University of Wyoming have also been canvassing the states. One piece of advice about the "physical presence" states, institutions should look closely at what defines "presence" in those states because it could be as little as advertising in local media, requiring students to take proctored tests, or employing faculty or recruiters in that state. So, institutions should review what they are doing and how it matches these 'presence' requirements.

    WCET has been following the state approval issue at: http://wcet.wiche.edu/advance/state-approval

    Russ Poulin
  • Title 4 State Regulations OnLine Regulation
  • Posted by Jeff , Vice President on January 21, 2011 at 11:00am EST
  • It seems odd that the Title 4 regulations that were meant to constrain inappropriate practices in the for-profit area have been turned upside down (by lobbyists or dumb regulators) so that the regulations now give the University of Phoenix(s)(big resourced for-profits) a competitive advantage. In other words, The Apollo Group has the resources to go state to state and resolve any regulatory challenge. I wonder who wrote that regulation and who got what money or job promise? I bet Apollo Group is laughing their way through the halls of Congress, in the same way Enron pulled off deregulation and shut down power in California !
  • Missing state
  • Posted by IHE Reader on January 21, 2011 at 6:30pm EST
  • Where is Kentucky?
  • KY regulation
  • Posted by Zina , Regulatory Compliance Attorney at Headquaters on January 24, 2011 at 10:00am EST
  • KY Board for Proprietary Education does not regulate entities that have no physical presence in the state. Even if instructor resides in state, but hired by out of state corp, this is not physical presence. This answer is based on having no solicitation or direct recruitment in KY.
  • Thanks for your responses
  • Posted by Richard Garrett , Managing Director at Eduventures on January 27, 2011 at 4:15am EST
  • Thanks for these comments on our report. Russ at WCET- we've been in touch and I've sent you a copy of the report. Happy to discuss how we might cooperate on this issue going forward.

    On the Kentucky issue, it is covered in our report. Our reading of the KY rules suggests jurisdiction beyond recruitment. The regulations for out-of-state schools states that "An out-of-state college that is operating or soliciting using on-line instruction to Kentucky residents shall be considered to have an online campus which shall be licensed separately as an instructional site." (13 KAR 1:020. Private college licensing). Hence we placed KY in our "Online- Explicit" category.

    On the comment about these rules giving multi-site for-profits an advantage, my view is that such schools may indeed have a physical presence advantage, and a resource advantage, but also "suffer" disproportionate attention from regulators. By contrast, most nonprofits operate below the radar at modest scale and cause regulators less angst. Unless states provide regulators with considerable additional resources, it is likely that states will continue to focus on the largest, most visible, least traditional out-of-state schools, which are typically for-profit. The idea that many hundreds of schools could/would gain formal approval to operate in multiple states will likely give way to many states disavowing jurisdiction over pure online, or certain types of schools, or schools beneath a certain scale (all of which might be subject to legal challenge, of course), leaving a more manageable task focused on a smaller group of schools. In summary, one outcome of the federal intervention may be for many states to formalize the status quo, which is non-coverage of most out-of-state institutions recruiting and operating online across state lines. Other scenarios seem highly impractical- but one might certainly be that random nonprofits continue to get random regulatory attention in random states, just because they happen to be noticed.

    If this entire issue could be framed in terms of benefit to the student/taxpayer, tough questions might be asked of multi-state regulation.

    We're always interested in other comments on this issue. If you'd like a copy of our report, please contact Blair Maloney at bmaloney@eduventures.com

    Richard Garrett