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Teaching Online Professors ... Online

November 10, 2010

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Will colleges and universities buy online courses designed to train the instructors who teach online courses?

Pearson, the education and media conglomerate, is betting on it. The company will announce today a plan to sell courses aimed at preparing professors to teach online.

As more traditional institutions look to scale up their online offerings, Pearson -- which already sells some pre-packaged courses, as well as textbooks and online learning platforms — sees demand for training rising. “We’re pretty bullish on the opportunity," says Don Kilburn, CEO of Pearson Learning Solutions. “There’s a real need to help.”

Pearson officials say the target audience for the new courses, scheduled to be offered beginning in January, will be institutions and systems looking to outsource training of existing faculty as they grow their Web-based programs, as well as freelancers looking to bolster their résumés as they apply for adjunct gigs. The company is also hoping to team up with one or more accredited graduate programs to offer the courses as part of a degree — or at least a certificate — in online teaching.

The move is part of Pearson’s strategy to expand beyond publishing into more segments of the e-learning industry — not unlike Blackboard, which recently announced that it will soon start packaging and selling remedial education courses to community colleges in conjunction with another e-learning company, K-12.

Like Blackboard’s remedial courses, Pearson’s courses in online teaching are still in development. The Louisiana Community and Technical College System is piloting some of the courses, but it is only two weeks in — and while Pearson has provided a good foundation, there is still tweaking to be done before the courses are shelf-ready, says Tammy Hall, director of academic services there.

Still, a preliminary menu available on Pearson’s website lists eight course titles: Introduction to Online Learning, Instructor Technology Preparation, Instructional Design for Online Learning, Promoting Student Success in the Online Learning Environment, Assessing Knowledge and Skills in the Online Learning Environment, Beyond the Online Classroom, Online Teaching Internship, and Course Design/Project Practicum.

The company plans to market the courses in the K-12 and corporate training sectors too, but it plans to do about half of its business in higher education, Kilburn says.

Many higher ed institutions with large online enrollments — including the University of Phoenix, the largest employer of online instructors — run their own training programs. But there are a few third-party providers that handle online instructor training, both for individuals and for institutions.

One is the Sloan Consortium, a nonprofit that focuses on technology and online education. Sloan runs nearly 100 workshops, averaging about a week in length and costing $400 to $500 each for individuals or $3,500 for a 100-seat institutional license. It provides online training for around 2,500 instructors per year, according to John Bourne, the organization’s executive director.

Another nonprofit, called LERN, offers a three-course sequence, plus course materials, for about $800 per head. LERN has found an accredited partner in the University of South Dakota, which offers a handful of LERN courses in online instruction for credit toward a master’s degree in educational administration. Outside of that, the organization handles online teacher training for a number of institutions, including Middle Tennessee State University, Missouri Baptist University, New Mexico State University, Norfolk State University, and several University of Texas campuses, according to Tammy Peterson, head of customer service at LERN.

Kilburn, the Pearson executive, says it is too early to estimate how his company will price its courses. But it is hoping to attract not only institutions looking to grow online that lack any scalable training mechanism for faculty, but also institutions that already do online instructor training in-house that might decide it is cheaper or more effective to outsource that task to Pearson. “I do think there will be some folks who have their own in-house programs who will look at [our offering] and evaluate it,” Kilburn says.

As for selling the courses to accredited colleges, Kilburn says about a dozen institutions currently offer comparable courses as part of their teaching curriculums. Given the demand for online teachers, Pearson anticipates that plenty of programs would be interested in adding such courses.

Hall, the director of the program at Louisiana Community and Technical College System, which is running the Pearson pilot, says she thinks that the benefit of such courses may lie not so much in their content, but in the opportunity to get online instructors in a virtual environment together, talking about best practices. Online instructors, especially adjuncts that teach exclusively online, tend to be isolated, Hall says, and that isolation deprives them of the ability to casually talk shop with their colleagues.

“It’s not only the content that we think is important, it’s that sense of community,” she says. “And I think you can do that better in a six-course sequence than in a one-hour or one-day orientation.”

Besides, Hall adds, the experience of taking online courses is likely to make instructors better at administering them. “They have to know,” she says, “what students are experiencing.”

For the latest technology news and opinion from Inside Higher Ed, follow @IHEtech on Twitter.

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Comments on Teaching Online Professors ... Online

  • Online Instructor Training
  • Posted by Constance Weber , Senior Manager at Blackboard Consulting on November 10, 2010 at 10:30am EST
  • Blackboard Inc. also offers instructor training online using Blackboard courses. The courses incorporate Blackboard functional training with best practices in online instruction. Besides offering these directly to faculty as facilitated courses, Blackboard also licenses these courses to clients.

    http://www.blackboard.com/Teaching-Learning/Services/Training/Online.aspx#A3578
  • Teaching Online Teachers Online Teaching Online
  • Posted by Scott Johnson , Program Coordinator/Illinois Online Network at University of Illinois on November 10, 2010 at 11:15am EST
  • The Making the Virtual Classroom a Reality program at the University of Illinois has been teaching online teachers online teaching online for more than 10 years. More than 6,000 successful completions and more than 500 Master Online Teacher certificates demonstrates that it can be done, and done well. See www.ion.uillinois.edu for more information.
  • In the Past. . .
  • Posted by tom abeles on November 10, 2010 at 4:30pm EST
  • During the 60's and 70's there were concerns that certain schools, K-12, were segregated, particularly separated from quality education, in the sciences. Parents developed a system of courses/course materials based around household items, mostly found in kitchens, and childrens' toys such as "Tinker Toys". It did not take commercial publishers long to figure out how to box these experiments in expensive packaging with teacher instruction manuals and the whole 9 yards.

    We are at this point with e-learning 1.5 with Pearson and Sloan as paradigmatic examples. This is happening as faculty are worried about outsourcing, adjuncts, and wages which may be lower than K-12 teachers, many of whom also teach similar courses, or companies such as Straighterline which offers courses well below the prices charged by traditional institutions. And faculty, as quoted in IHE's edupunk article or as others have mentioned in blogs, worry that the current business model of educational delivery, clicks or bricks can stand up, especially with the additional overheads from programs being provided by companies such as Pearson (not that the quality is missing).

    So the question to ask any academic institution, K-16, is what is the business model for your institution and when will the faculty, as old guard, tenured folks, retire on their pensions, accept the models being proposed by e-learning 1.5 and when will they reclaim education again?
  • Illinois
  • Posted by Tammy Hall , Director of Academic Services at LCTCSOnline on November 11, 2010 at 11:45am EST
  • Scott, we are very impressed with the online faculty development materials that come out of the University of Illinois. Actually during my interview I mentioned Illinois and one of our go to institutions for best practices.
  • Online Jobs
  • Posted by Adjunked on November 11, 2010 at 12:45pm EST
  • Many people consider online higher education degrees. But have you ever thought of how many actual jobs are 100% online? There's only one job I can think of that is so: online college professor.
  • Thanks
  • Posted by Scott Johnson , Director ION MVCR at University of Illinois on November 15, 2010 at 12:30pm EST
  • Tammy,
    I appreciate the endorsement. We've had the great fortune to have an impact on hundreds of thousands of online learners over the years. The faculty training/development/support function is often overlooked or delayed, but is absolutely vital to the sustained health and vitality of an institution's online learning efforts.
  • Experts in Online Teaching
  • Posted by Kellie Branson , Manager EdTech Student Outreach Services at Boise State University on November 20, 2010 at 7:15pm EST
  • Online teaching is a passion for us. At Boise State University, we offer a top quality innovative online graduate program for teachers called Educational Techology

    Our program provides teachers with cutting edge online teaching skills and teaches them the latest techology.

    Our Department Chair Dr. Lisa Dawley is a recognized expert in the field and has been a featured keynote speaker at various conferences and is interviewed often about innovative practices in online learning.

    You can learn more about our program at edtech@boisestate.edu
  • Much Better Idea For Instructors
  • Posted by Caitlin Brown , Student at Schoolcraft Community College on December 7, 2010 at 7:45pm EST
  • I think this is a great idea. I know from personal experiences that online professors can have a hard time relating to students and what online students are going through. I know many online students who are so because of an inability to get to a campus and have too many time constrictions. Online professors should prepare an effective class but have the training to do so and be able to see the online class from the students perspective. "In most cases the training is offered shortly before a teacher is about to teach online and is usually 6-12 weeks in duration. However, this may not provide adequate time for teachers to acquire and practice the competencies involved. In fact, most teachers don’t fully appreciate and understand the complexities of online teaching until they have taught their first actual course, even if they have completed a thorough training program. Programs that involve a supervised practicum (teaching an actual course) are clearly a good idea (Kearsley). Students could benefit from a properly trained teacher and teachers who have proper training could have a higher success rate in their classes.

    Works Cited:

    Kearsley, Greg, and Robert Blomeyer. "Preparing Teachers to Teach Online." Educational Technology Jan.-Feb. 2004. Web. 07 Dec. 2010. <http://home.sprynet.com/~gkearsley/TeachingOnline.htm>.