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Beyond the Jokes on 'Helicopter Parents'

September 9, 2009

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When I became an associate dean for undergraduate programs not quite four years ago, I did not know the term “helicopter parent,” even though I’d sent my only child off to college not long before. By the time I’d had the job for a year, the label was so ubiquitously present that I knew exactly why a PowerPoint conference presentation that began with a swooping helicopter, complete with soundtrack, brought down the house.

But there’s something disturbing about the easy laughter we all shared in that conference session. The term “helicopter parent,” like many catch phrases that get a lot of attention for a time, masks issues at least as much as it exposes them. The label was coined to describe the behavior alternatively referred to as “overparenting” or “death-grip parenting,” when parents are thought to be intrusive and overinvolved in their college children’s lives. To be sure, the term “helicopter parent” — or its more dire “Black Hawk parent” — occasionally may be useful as a shorthand reference for the kind of parent my mother would have called a “buttinski,” and I hasten to acknowledge that these parents exist.

I’ve had parents insist that I create in two weeks a tailored study abroad program; demand that a class in music be allowed to substitute for one in sociology; and argue that I should change a course grade because an exam covered material from a book the student had failed to obtain. The parent of a student whose report back home omitted crucial details began a letter to me with “Well, I’m not impressed.” I get as frustrated as the next administrator with these parents, and every bit as tempted to apply a sweeping — or swooping — label that appears to explain them.

More often than it fosters enlightenment, however, I think the “helicopter” label hinders understanding. This act of labeling imposes a simplistic model of parenting that often conceals helpful parental behavior. A different version of what is called “helicopter parent” would prove useful rather than detrimental to the work of college and university administrators charged with nurturing the lives of thousands of students. As administrators, we need to be less willing to dismiss parents with an all-encompassing label and be more attuned to the subtleties of student lives that these parents might help us identify.

As with so many of the issues I deal with as an associate dean for undergraduate programs, my perspective on helicopter parents began with my own experience as a mother. My only child had recently begun college when he surprised his father and me — and himself — with an emotional and psychological meltdown during his first months as a college student. In retrospect, the tone of our son’s voice in the late night of his first day in the dorm should have been enough to signal that there was already something much more amiss than a computer glitch. We all interpreted it as the anticipatory homesickness we had known to expect. I still can’t hear the opening strains of the Mozart ring-tone that signaled his incoming call without a tightened stomach and caught breath, somatic memories of the beginning of a very difficult, often frightening, period of time.

Nothing before then had pointed to trouble. For 18 years, things had sailed by with enviable smoothness. My son had been serious and organized, hardworking and ambitious, creatively gifted, loving, and academically successful. In this first phone call from his new college home, I heard in his voice “I miss you,” I heard “I’m scared,” I heard “what if I need you?” I did not hear, “something is desperately wrong and already I can tell.” Most certainly I did not hear inklings of what eventually would be identified as a mood disorder. It wasn’t long before I made an emergency plane trip to withdraw our child from college, clear out a dorm room, and begin learning how to face the subsequent uncertainty, diagnosis, and recovery. I’m still a little afraid to be blithely optimistic about what the future holds, although for some time all has been well. It took three years to reach the point of sleeping soundly and functioning normally, and these seem like sufficient gifts for now.

What I learned from these experiences informs my job almost every day. As I became increasingly concerned about my child, I was the parent who called the dean, who e-mailed counseling center personnel, and who alerted an adviser. Although I sought only safety and security for my child at a critical time, I know that some administrator might have written me off as a helicopter parent. My most obnoxious self might have been viewed as thwarting a college’s attempts to foster my son’s maturation, to use another common argument against helicopter parenting.

What I know from my personal experience as a mother and from my professional experience as a dean listening to students and parents over the last few years, however, is a cautionary message for administrators: Don’t be too hasty in applying a label that might make you miss the signals of a student in need of extra support. It’s not an exaggeration to say that some interference may have helped save the lives of certain students, my own included.

Practically speaking, how does one distinguish the overbearing, interfering “helicopter parent” of legend from the concerned parent who might help administrators successfully intervene on behalf of a troubled student? Here are a few suggestions.

1. Consider carefully the issues at hand. Is it about a parking permit or violation? An unavailable course? An unresponsive faculty member? These topics may hint at a parent with a tendency to be too involved in the daily challenges of a student’s life. But even these issues require careful listening for the undercurrents beneath surface rhetoric. The parent worried about parking may have a student with a physical disability, for example, and that’s far different from the parent whose child would prefer to walk less than a block but is quite capable of doing so.

2. Develop questions and a communication style that help elicit useful information. One problem with a too-easy label is that it can keep us from hearing subtle messages. Beginning a conversation with “How can I help?” or “Why don’t you tell me about the problem you’re having?” rather than “Here’s how I see your situation” will invite more revealing narratives and keep defensive postures at bay. The micromanaging parent will just want you to do his or her bidding. The concerned parent will welcome your effort to help solve a problem.

3. Do your homework. Often there will be something in a student’s record that provides a helpful context. There may be a recurring history of a certain kind of trouble, a casual mention of an event that could help explain subsequent reactions, or a pattern of behavior that sheds light on current problems. Check the written record and confer with others who may have experience with the same student. (I am not a fan of consulting social networking sites, but that is another topic for another time.)

4. Be willing to decide that the parent really does need to let go. Sometimes a helicopter parent is a helicopter parent. When this is the case, part of an administrator’s job is to help the parents trust that you are acting in their child’s best interest, and help the students trust themselves to be confident in their own decisions.

Discerning the line between the overinvested “helicopter parent” and the concerned parent is more art than science, of course, and it requires being attuned to the subtleties of both parents’ and students’ language and manners. It probably takes more time than most of us think we have. But it also just might be the difference between losing a student and alienating parents, who already may wonder what it is that colleges and universities actually do with their tuition, and guiding the student and parents toward the independent decision-making that is part of a college educational. Call it a teachable moment.

Pamela R. Matthews is an associate dean and professor of English at Texas A&M University.

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Comments on Beyond the Jokes on 'Helicopter Parents'

  • FERPA II
  • Posted by Lil Johnny on September 9, 2009 at 5:15am EDT
  • Generally, it is a violation of FERPA to discuss many of these issues with a parent when the student is an adult. Thus, anytime a parent calls me as an instructor or department chair with an issue related to little Susie, I normally refer them back to their adult child. I'll listen to what the parent wants to say, but I refuse to discuss many student issues with them without permission from their adult child. When the issue involves physical or mental well-being, then the issues can be discussed and should be taken seriously. Thus, you are right. You have to consider the nature of the issue and the seriousness of it.

    For what it is worth, I have found that parents who work in academia tend to be the worst helicopter parents. That is because people who work in academia know how the system works and know that there are ways to work around issues (e.g., substituting a course in a program... doing a grade change...). Let's face it, sometimes we (academia) are our own worst enemies.

  • A thought-provoking column
  • Posted by Paul Parsons on September 9, 2009 at 6:30am EDT
  •  

    Good column, and good advice for all of us when needing to differentiate between the parent mad about a closed class versus a parent concerned about the psychological state of a daughter or son.

    The first reader comment refers to FERPA as generally prohibiting discussing issues with parents. Actually, it doesn't for the vast majority of traditional-age college students.

    The Family Educational Rights and Privacy Act (also known as the Buckley Amendment) gives parents the right of access to their children’s educational records, the right to have those records amended, and the right to have some control over the disclosure of their educational records. The rights under FERPA transfer from parent to child when the child turns 18 or enters a post-secondary institution at any age.

    However, FERPA contains a major exemption: Disclosure of educational information is granted to parents (regardless of the student’s age and regardless of consent or not) if the student is a dependent of the parents for tax purposes. The vast majority of 18- to 22-year-old undergraduates remain dependents of their parents for tax purposes.

     

  • Posted by Lori on September 9, 2009 at 6:30am EDT
  • Unfortunately, many 18 year olds are not "adults." When my daughter started college, I attended a meeting on "campus life" with school administrators. Parents were very concerned about any binge drinking on campus. In short, they were told, to their dismay, that the school would not call them if their kids got into trouble. The only time they would be called would be if their son/daughter ended up in the hospital. If their child was caught drinking, the parents would not be notified....I think there's something remiss about this policy...I recall that parents were very upset about this issue. As one parent remarked, "Supposed my child has had a drinking problem in the past, shouldn't I be notified?" Perhaps notifying the parents should be considered on a case-by-case basis.

  • (Recently) Been there... done that!
  • Posted by Jane Jarrow , President at Disability Access Information and Support on September 9, 2009 at 8:15am EDT
  • As the single parent of a daughter with a significant disability -- who just started college last month -- this article hits very close to home. I have worked in the area of postsecondary disability for 30 years -- longer than I have had the kid! -- and I have read (and witnessed) all the stories/comments/complaints about helicopter parents. My colleagues in the field have been living in fear, for several years, to see which school my daughter would choose and which of them would have to deal with ME, as the "mom."

    Perhaps BECAUSE I have seen and read so much about this over the last few years, I agonized over my own behavior throughout the process (and continue to do so). I was exceptionally fortunate. My daughter chose to attend just the right school for her. The college personnel have been amazingly responsive, supportive, and cooperative, and I hope that I have made it easy for them to do that by doing my best to meet them half way, to present information that I thought was important for them to have in a way that was helpful and not intrusive, and to take a deep breath, bite my tongue, and walk away, rather than stepping in to resolve certain issues that I would have managed differently.

    But as I look back over the past few months, I realize that I made the decisions I made, and took the actions that I took, because they were in the best interests of my daughter, NOT because I was trying to protect my reputation or trying to spare the school personnel. (Frankly, I don't owe the college anything, yet. ) Because of my unique perspective, as a particpant in this arena, I have a clearer understanding of the resources of any institution to serve the needs of new students, and I was willing to trust that. But I DO understand the angst of parents who do not have that kind of knowledge, watching their sons and daughters go off into what they may perceive as an uncaring world. They are all too aware that while school personnel may honestly care for the welfare of all students, they won't ever care as much about THIS student as his/her parents do!

    Perhaps that is the one thing that is missing from this article. A reminder that those of us who deal with students in college on a day to day basis see hundreds (thousands?) of students go through the adjustment/growth that comes with going to college and being on their own. Parents see only one student at a time -- their own!-- in whom they have invested a lifetime of care and concern.

    I second Pam Matthews message -- "please be gentle."

  • Definitely Thought Provoking
  • Posted by Martha , Dept. Chair & Professor on September 9, 2009 at 8:30am EDT
  • I was moved by the author's honesty and was reminded of the importance of not rushing to judgement. Thank you for that.

  • Posted by Liz on September 9, 2009 at 8:30am EDT
  • It works both ways with working within academia: yes, we know how the system works and we also know how the system is supposed to work. I turned into a helicopter gun ship when my son experienced bullying and abuse from the Chair of his department and the Associate Dean and went into battle. Academic institutions are there to provide equal educational opportunities, services and support to all their customers - and many do not. I also cringe when I hear the term "helicopter parents" bandied about as a joke. Our children are legally adults but that does not mean that they do not need their parents as their advocates.

  • I went through this, too
  • Posted by Margaret , Professor of English at Hamilton College on September 9, 2009 at 8:30am EDT
  • My heart goes out to you. My son also had serious difficulties adjusting to his first semester at an Ivy League college, complicated by misdiagnosed tendonitis (it was a pinched nerve in his neck), which made it impossible for him to play the cello, participate in college orchestra, even type. The disabilities office at his school was wonderful in providing technical support, but as the evening phone calls (on Skype, so free) increased in length--sometimes two or three hours--I became desperate. The university has a Dean of Freshmen. A call to that office produced only a promise to meet with my son and one brief meeting--no follow-up. My son said, "he thinks you're a helicopter parent, and that I need to learn to cope."
    My son left college at the end of that semester (with straight As, so not an academic failure). No one ever called or wrote to find out why he had left and whether he were coming back. He is doing well now, no thanks to the "support system" allegedly in place. I am glad I work at a small college, where the Dean of Students office takes every student seriously.

  • Qualified to do family counseling?
  • Posted on September 9, 2009 at 8:45am EDT
  • The readers' comments are enlightening. FERPA or at least common understanding of FERPA IS a problem. When schools conceal information from parents that may otherwise have lead to a parent's decision to seek help of a qualified professional, it places the school in that role of trying to make that decision for them.

    With all due respect, neither a parent's experience with her own child's mood disorder nor a degree in English qualified this administrator to make family or counseling decisions on behalf of others, as indicated she is doing by her points #3 and #4.

    If FERPA starts placing unqualified college personnel into the role of pop counseling, and that is what this is without training and licensing, then FERPA needs to be amended to keep unqualified administrators from feeling the need to assume this role. Take such evidence, transmit it to parents and place them in the role of being parents by making the family decision. That is NOT the role of ANY college administrator,

    On the other hand, this administrator is well qualified and has an assigned responsibility to ensure the educational process is not impeded--either from without by meddlesome parents or from within by university personnel's practices that may really be unfair to students.

    These are two distinct roles, and I sense that administrators, as in this case, don't understand the boundaries of professional ethics when they presume their job title allows them to assume practice in fields far beyond their expertise.

  • LET GO
  • Posted by SL on September 9, 2009 at 9:30am EDT
  • @Lori - Actually, all 18 year olds (with the exception of those with a serious developmental disability) ARE adults. If they do not behave as such, then you have not done your job as a parent. How does this generation not understand that?? If parents do their job, then there is no need to get involved at the collegiate level, and if you are getting involved, then you are definitely not doing your job. You're job is to give your child the skills to survive in the world, and by doing everything for them, you are NOT.

    And this extends to students with disabilities. Don't make your child feel useless, they aren't. Don't take care of things for them. They can go to or call the student disabilities office just as easily as you can.

    You wouldn't have the skills to do all this for your child, if your parents didn't allow you to develop them, so please let your child develop them.

  • Posted by Sue on September 9, 2009 at 10:15am EDT
  • 18 year olds should be treated as adults, even though they can't do everything legally, that adults can do. If a freshman gets drunk and in trouble, why should the school call the parents? I think that by the time the kid is 18 the parents should have taught him/her what to do in this situation. Tell your kids that if they get caught by the police then THEY should call you, or a bail bondsman, or their older brother who has $200 to get them out. Can't stand their roommate? Don't call mom to complain. Tell your kids to visit the Dean of Students or the Housing department. If your kids are handicapped in some physical or emotional way, work with them to develop a support system BEFORE sending them to college.

  • Posted by kgotthardt on September 9, 2009 at 10:15am EDT
  • Thank you for writing this article and bringing out the more serious sides of academic challenges. I would add that in addition to listening closely to parents, please listen closely to students. Administrators often dismiss difficult students as complainers or slackers looking for an excuse. Again, what are the underlying issues that cause students to act like this?

    Perhaps the VA Tech tragedy might not have occurred had Cho had helicopter parents.

  • Two approaches
  • Posted by OldSouth , Parent on September 9, 2009 at 10:15am EDT
  • A most thoughtful article, expertly balanced and helpful!

    (Kudos to Liz on her comment, by the way.)

    As a parent, I've been through this twice.

    With the first one, our daughter, in an effort to avoid turning into a helicopter parent, I confess there were times I should have raised my hand, and upon being ignored, raised hell about the behavior of both faculty and administration. Her small college portrayed itself as one sort of institution to prospective families, and turned out to be something entirely different in reality. Any deviation, however small, from the prevailing ideological party line brought the wrath of faculty and admin upon the girl's head. Graduation was painful, as she graduated magna cum laude, and the president of the school pointedly pretended she, and we, did not exist. I should have hovered and strafed the place on a regular basis, and regret my timidity.

    (We must not have been alone in this experience, as the president was subsequently fired.)

    With our son, I took a different tack: I kept in touch, with both him and and the powers that be in the school, in a friendly and positive fashion, and tried not to be a nuisance. The kid excelled and thrived. Goodwill was created. When a couple of real problems arose, I went into 'helicopter' mode, and attention was paid. I avoided contact with the top level of administration until there was a problem only they could solve, and within twelve hours of my phone call, I had a return call from the college president assuring me that everything had been sorted out, and to please not hesitate to be in contact if I had further concerns.

    The words please and thank-you tend to work wonders. However, the knowledge that his mom and I were capable of hovering and strafing when needed went a long way at those crucial points. (We never revealed that detail to our son, by the way, lest he misuse the knowledge.)

    I hope these two stories help both families and college administrations. It's a fine line everyone must walk, and the welfare of both the student and the institution need to be acknowledged by all parties.

  • Thank you
  • Posted by Janice , psychologist on September 9, 2009 at 10:45am EDT
  • As psychologists my husband and I know only too well that some parents have trouble letting go. During our 4th son's sophomore year, we knew something was drastically wrong. His late night calls seemed increasingly depressed and desperate, and we tried to explain it as the result of a breakup with a girlfriend. One night my "inner therapist" kicked in, and I realized had this not been my own son, I would have more readily seen the level of his desperation. I contacted the counseling center, and they sent a therapist to evaluate him. We discovered he was being treated for severe skin allergies and the steroids combined with his constant pain and itching were causing a profound depression and anxiety. We had always promoted independence and had little interest in being a helicopter parent, but these are not full "adults" in any sense but the legal one, and it is important for parents to monitor at a distance. My son recovered and is finishing his degree in Spain. Our job is not over when they are 18, just different.

  • Helicopter parents
  • Posted by formerccpres at Kansas State University on September 9, 2009 at 10:45am EDT
  • This article is right on. Having been a parent as well as an administrator (faculty, dean, president)I can see all the sides of this issue. I have one piece of advice for parents: when your child enters college, have your child sign a form (get it from the admissions office) that the college may share the student's information with parents who are named on the form. Then be sure that the Student Affairs office has this form kept in the place where they can find it if there is trouble, and keep your contact information current. And you keep a copy. This can save valuable time in case of an emergency. I just witnessed one recently. The Student Affairs people were desperately trying to deal with an issue on behalf of the student but they did not have the necessary contact information (the parents were away from home and had only cell phones which were not known by the university). By chance a relative of mine knew about the situation and called me to provide the information. The parents were called and the crisis was averted.

  • To Sue
  • Posted by SR on September 9, 2009 at 11:15am EDT
  • Sue, you suggest in your comment that parents of students with mental health issues should work out a support plan BEFORE the student begins college. Just as an FYI for you, the majority of serious mental illnesses manifest between the ages of 18 and 24, when these young adults are already in college.

  • helicopter professors
  • Posted by Linda , adjunct/Spanish at Oklahoma State University at Oklahoma City on September 9, 2009 at 11:30am EDT
  • As a mother of four children and an educator, I teetered often between helicopter or aloof parent, not an easy balancing act. Sometimes I could remind myself that my child could indeed handle the current problem without any interceding on my part; sometimes I bullied and pushed through the solution I had in mind, knowing full well that retribution might affect my job. (But I'm a southern lady, so we bully and push with a smile and "I am so utterly thankful" and "How kind of you." We get our way easier with that method.) Now as an adjunct at a community college, dealing most often with young adults who are paying their own way to college, I find myself teetering again. I try to be accessible to my students and hear the real problems underlying the many excuses we receive for late assignments, absences, inattention. Sometimes I can nod and gently say, "Oh, I'm so sorry,but the syllabus says..." and other times I reply, "Oh, I'm so sorry. What would you like me to do?" Who's to know which reply the student should have actually received from me, which one did he need. What a quandary! The best I can hope is, as with my own children, I hit the mark at least part of the time.

  • Thanks
  • Posted by JNF , Student Financaial Services at University of Illinois on September 9, 2009 at 11:45am EDT
  • Thanks for taking the time to articulate how important it is for educators and administrators to differentiate when presented with issues raised by our parents regarding the needs of our students... ...during these difficult economic times it is important for all of us to be patient ..and listen carefully..and to be understanding when we are dealing with a parent that has concerns regarding the emotional and psychological state of a child.........I am always saddened when I receive a death certificate for a student .... and they arrive in my office all too often …

  • Helicopters
  • Posted by Sandy on September 9, 2009 at 12:00pm EDT
  • I used to call myself Dean of Parents for all the time I spent on the phone with them. I agree very much with the author's overall point of view. In talking with parents about their normal worries, I would ask them to listen with their "third ear" for the off-note that signals the problem behind the problem. I'd ask them to listen for the name of one friend to pop us several times, signigifying they had a confidante. When they called with a problem, I'd create a mental image for myself of the parent and I sitting side by side, looking at the student. By aligning myself mentally this way, as their ally in the best interests of their young person, I would avoid the tug of war power struggle over who knew what was right.

     

  • Education Choppers
  • Posted by Dana , Adjunct English Instructor at Several CA CC's on September 9, 2009 at 1:30pm EDT
  • I do understand how an adult teen's emotional or mental problems can and should get an attentive parent to intervene. However, the situation of helicopter parents is more complex--and damaging to community college education--than it appears if an adjunct is teaching the class.

    One college I taught at was a "basic aid," or wealthy area district that sustains itself on SoCal coastal property values instead of state money the funds 99% of the CC's. The student parking lot was jammed with Range Rovers, Escalades, and Excursions, etc. In my composition class sons and daughters of mayors, surgeons, and other high end professionals would never attend class or do any work, complain to Mommy or Daddy when they failed. Mom or Dad contacted the deans, who often asked me to "reconsider" their offspring's grade; when I refused, they went to the college president, the then-president would back me up. Then a new college president took over and designated 18-20 year olds as "late adolescents" who needed special nurturing into adulthood.

    On one particular case of a Mom pestering the dean to get me to change her son's "D" grade (which I thought was generous), I foolishly gave the son a change to submit a major essay he had lied to his mother about turning in and to re-write another The re-writes were junk, done in less than half an hour. I refused to change sonny's grade, and as an adjunct, found myself not rehired for future semesters.

    Sometimes parents put pressure on kids to get good grades to get into that prestigous school. I've had suicidal Asian students try to purhcase exam questions from me, but in cases of (stereo)typical wealthy anglo parents, parents push their young to get into Stanford or Yale even if the sons or daughters don't deserve or even want to go. As a teacher and especially an adjunct, I don't have the legal or "ethical" right to take the student aside and ask if he or she realy wants to attend Penn State or even UCSD.

    The cliche "kids are growing up too fast these days" could not be more false. The typical 18-yr.-old in 1900 was married, a parent, and/or working full time. Fourteen and fifteen year olds were having sex then, but they were also often married. Now , probably due to a steadily lengthening lifespan and expectations of having lots of toys, 30 year olds are living under parental roofs, and thus staying "children" subject to parental hovering for longer and longer periods.

    The question for teachers, especially "at will" adjunct instructors who want to keep eating, is how much the rigorous standards of academia should be compromised by lenghtening stretches of student immaturity, but by parents who lash out at instructors because they don't know how to really deal with their "big kids."

  • When it is our kids we get it.
  • Posted by Stanislaus J. Dundon , Professor Emeritus at California State University, Sacramento on September 9, 2009 at 1:30pm EDT
  • My wife and I are putting our ninth child through college, with two older ones working on finishing. I have been an associate dean, but more importantly I have been listening to tales of woe from undergraduates for years. Now I do substitute teaching in a local high school. There I regularly ask juniors and seniors: Assuming you are prepared academically and physically for a successful college education, what single mistake could make that very difficult or derail it completely? Lots of guesses: partying homesickness,drinking. Rarely do they mention romantic affairs gone wrong. Yet that is one of the most common.Parents, as well as counselors,need to read Dr. Miriam Grossman's (in the counseling center at UCLA)brief book,Unprotected. There is a subculture in colleges which is so dangerous to the mental and physical health of your children that, if you do not prepare your kids for it, it is like letting them swim in shark-infested waters without warning. Plenty of social science work has been done on this topic. Sharks are not dangerous at all as long as one stays out of the water. And "learning" to swim with sharks is not part of growing up.

  • Helicopter Parents
  • Posted by Dee , Parent at NYU on September 9, 2009 at 2:15pm EDT
  • I've always taught my son to advocate for himself, to make him a more confident, effective communicator, throughout his life. However, as he made his way, he knew my experience and advice would serve as his safety net. As he strives to be self sufficient, I remain his trusted advisor when life becomes difficult. I knew when my son became frustrated when dealing with his school's bureaucracy, when he was hesitant about seeking counseling/guidance on curriculum/major selections. I was also the most accurate barometer of his despair and depression after he was robbed, faced illness, was injured in a fall, lost his wallet, etc. (all in 1 semester). I knew my son and the affect these events were going to have on his ability to perform. I knew when he needed assistance and I knew when he wasn't capable of reaching out for support from his college. Why do colleges insist an 18 yr. old is ready to cope with every challenge or assume family intervention isn't valuable? 18 candles on a birthday cake do not instantly transform a person into a competent, effective adult. Some people struggle for a lifetime to make the transition. Yes, I've met with resistance when I've tried to communicate with administrators on my son's behalf and only when I asked "hypothetical" questions, did I receive a response. I didn't expect a warm fuzzy relationship with a big university, but I never expected to be met with indifference and hostility when I wanted to assist my son in navigating a huge institution. Colleges need to remember the student isn't the only "customer" -- Do they actually think an 18 yr. old is paying $50,000+ per year for tuition? "Smart" colleges might want to try being a little nicer to parents, most of whom are just hopeful their child will have a positive experience with college life and their education. From my son's first day of preschool, I've told every teacher we've met: "It's a partnership -- teacher/parent/student; if we work together, we'll definitely get the best results." I let my son's hand "go" a long time ago, but his heart and happiness will always be a part of my life. Real love, real families behave this way. It's not a bad thing!

  • beyond FERPA
  • Posted by lcl on September 9, 2009 at 3:15pm EDT
  • Paul's point about the glory of the 'tax dependent' exemption to me instead exemplifies one of the practical flaws of FERPA, or at least in most schools' ability to manage it.

    For one, you have to know the exemption exists (which schools should, but may not)
    For two, you have to have some way of reliably tracking which students meet the exemption and which do not (I'm not aware of any school that has developed the capacity to actually do this) and be able to update their status on an ongoing basis.

    Since we cannot readily accomplish the application, a few months after our FERPA training we forget the option even exists.

    For the majority of students, schools are not collecting their tax information. Only if they are financial aid applicants, and even then we are confirming the data only in a minority of cases. Thus the exemption is useless for the majority of students. Likewise, what if we collected taxes in 2007 showing that a student was a tax dependent at that time, but it changed in 2008? That opens up the risk of liability.

    It's a grand idea in principle, but the practical application of it is, pardon my french, plain crap.

    Perhaps a better way would be to have every student complete a blanket 'disclosure' form on their first day of school (or as part of the admission process) that identifies what information the school can/cannot share about them and with whom. This then gets entered in the central data system, and can (presumably) be tracked by any office on campus. The student's status changes only if they actively change it.

    But back to the article, I agree that reticence about making a disclosure that violates FERPA has shaped some of admin's reluctance to disclose to parents, and thus some extra bitterness when parents pepper admin with questions we're not always confident we can answer openly.

  • New Landing Pad Needed
  • Posted by Hannah , Composition at 6 CA CC's on September 9, 2009 at 3:15pm EDT
  • Dee's post reflects an urgent need to change the relationshp between increasingly immature 18-20 year olds and expensive institutions of higher learning. With children living longer at home, any hovering a parent may be doing will keep the young adult a child longer and thus in reciprocal "need" of parental intervention. When I entered the university at the "tender" age of 20, in 1971, I had to take out two student loans and work two jobs just to get my masters. My divorced mother was poor and fairly indifferent to esoteric intellectual pursuits--"What kind of job will you get when you graduate?" was her mantra. I navigated the scary grounds of SUNY mainly by asking others around me; I never anticipateed a nurturing environment; I just needed to know whom to ask. It appears the greatest gift a potential helipcopter parent can give a child is a sense of inner resilence and confidence in the ability to navigate one's life--emotional traumas and all--by his or herself.

  • Balancing Act
  • Posted by Balancing Act on September 9, 2009 at 4:45pm EDT
  • A very interesting and helpful article, it is good to have a reminder of the importance of treating every situation individually and not to make snap judgements about the concerns parents have!

    In some of the comments parents have remarked that they have jumped in on situations their college age kids have had in school. I don't have kids, so I can't remark on figuring out the balance between involvement or no, but I did want to contribute my experience as a student in college who had a problem with a faculty member.

    Without going into too much detail, this faculty was acting inappropriately and disrespectfully. After trying to work it out with the professor I spoke with the department chair about the issues. Nothing was done, but in life's conflicts it's not always about winning or about getting what we want. For me it was about voicing my concern and standing up for myself. As a side note, the next year several other students came forward (in one case an entire class) and the administration was forced to pay attention.

    My biggest support in this was my mother - she listened to me on the phone and encouraged me to stand up for myself. She never offered to get involved, and I never asked. Some situations require outside advocacy, but others may not - even if the result is not perfect.

  • FERPA
  • Posted by RP on September 9, 2009 at 8:00pm EDT
  • My understanding of FERPA is that colleges "may" release information to parents of tax-dependent students, not that they are obligated to:

    Current regulations also provide that even after a student has become an "eligible student" under FERPA, postsecondary institutions (and high schools, for students over 18 years of age) may allow parents to have access to their child’s education records, without the student’s consent, in the following circumstances: the student is a dependent for Federal income tax purposes (§ 99.31(a)(8)); the disclosure is in connection with a health or safety emergency under the conditions specified in § 99.36 (i.e., if knowledge of the information is necessary to protect the health or safety of the student or other individuals (§ 99.31(a)(10))); and for postsecondary students, the student has violated any Federal, State or local law, or any rule or policy of the institution, governing the use or possession of alcohol or a controlled substance, if the institution determines that the student has committed a disciplinary violation regarding that use or possession and the student is under 21 at the time of the disclosure (§ 99.31(a)(15)).

    http://www.ed.gov/policy/gen/guid/fpco/pdf/ht12-17-08-att.pdf

  • Encouraging self-directedness and indepencence for adulthood
  • Posted by Diana on September 9, 2009 at 9:30pm EDT
  • As a former community college Dean, I received phone calls from parents on a regular basis. They called for a variety of reasons, on behalf of their son or daughter. I always explained to the parents that I would be happy to talk with their son or daughter about the situation, but I would not talk with them. There were two reasons I would not discuss a specific situation with a parent: FERPA (already discussed); and, more importantly, their "child" needs to learn how to be more self-directed and independent. The biggest favor a parent can do is to encourage their son or daughter to take the initiative to make the call to the Dean or Department Chair or faculty member - all by themselves - and solve their own problems. This will prepare them for adulthood.

  • A problem with the college experience
  • Posted by Amy De Rosa on September 9, 2009 at 9:45pm EDT
  • Helicopter parents aside for the moment, there is something wrong with our society's love affair with 'the college experience' when we parents unquestioningly send our kids off into an artifical living situation and expect things to go normally. There's nothing normal about a group of 18-22 year olds of both sexes living together in almost total freedom in what are often country-club-type settings, all their physical needs provided for by mom, dad and government loans and with their only responsibility being to go to some classes and get good grades. Only the most well-balanced and focused kids are going to be able to juggle the freedom, the temptations, the course work---and maybe the loneliness and scariness---successfully.

    I continue to be impatient with admissions counselors and college administrators who urge us parents to stay out of the process. Yet, we parents fuel the cycle by continuing to buy into the myth, promoted by college administrators, deans and admissions counselors--that college is the be-all and end-all next step after high school.

  • Posted by Frustrated on September 10, 2009 at 5:00am EDT
  • Ok, let's be very clear about something: Stuff goes awry for only a VERY SMALL portion of the undergraduate population. In general, these young adults (not kids...not children...) are able to handle most everything on their own, with consultation from campus counselors, and the very frequent phone calls to mom and dad. I am not advocating that you ditch little Timmy at the door and then weep inconsolably when he kills himself 2 years later after you've converted his bedroom into a mini-spa. Not my argument...

    But:

    Have the Helicopters ever considered keeping the kids close by? Perhaps having them commute to a nearby campus for a year or 2 before transferring?

    That way, you get to watch over the wee bairn until he or she is FINALLY able to take care of himself or herself at age 20...25...30...whatever. I am sure I am not alone in being one of the thousands who HAD to commute to nearby schools because we couldn't afford for me to jet off to some other state for school (or even across the state!). Why do the Helicopters never consider that as an option? Or do they then just start showing up in person instead of on the phone?

    If Little Johnny and Little Janie are so fragile, perhaps commuting is best for everyone!

    Heck, my cousin and her husband actually moved to another state to follow their daughter to school. They lived an hour away from the school, but it was closer than they were before. I wonder who was appeased more by the move: my cousin or her daughter?

  • when it hapens to you...
  • Posted by teachermom , teacher at an international school on September 11, 2009 at 9:30am EDT
  • thanks for writing this article. when my first child went off to school, she was sad and misse us but no glitches, nothing unusual. then when my adhd son headed off - same meltdown ith mood disorder. when it happens to you, it is frighteningas heck. we are not out of the woods, but now i stay far mor involved because the reality is that the colleges don't really care - no mater how amazing they are. you better watch out for your own kid and their health and emotional well being. you better be whatever that kid needs. those of us who have been there ad are lucky our kids are still aliv (many commit suicide)know you better do whatever it takes. hang in there until they are flying on their own.

  • labels
  • Posted on September 11, 2009 at 12:15pm EDT
  • Thank you from reminding us of the dangers of such labels. We often find such labels amusing, and they often arise out of our own frustrations, but eventually they serve to allow (and encourage) us to be dismissive of others.

  • Don't forget, not all parents are forces for good
  • Posted by fanofferpa on September 11, 2009 at 5:15pm EDT
  • I also appreciate this thought-provoking piece and agree that each situation should be given the time to be considered on its own merits. However, I would like to comment on a premise many of the comments have been based on, which is that parents are a force for good, and they want to be involved in order to help. I went to a SUNY, and suffered from a mood disorder. However, my self-involved, unreliable-yet-overprotective parents were part of the problem. I'm not going to sugar coat it: my college emotional life was very difficult, and I did have a lot of issues to deal with there. I am lucky I graduated. However, I am extremely grateful that the administrators at the university provided me protection from my parents. This buffer allowed me to finally escape their constant interference, and begin to grow to become the self reliant person I so desperately wanted and needed to be. Don't forget that the students have their side of the story as well, and overbearing parents at orientation might be forcing students to sign that FERPA waiver against their will. Of course not all parents are bad, but don't forget that there are some bad apples out there, and some might be trying to manipulate-at-a-distance.

  • Posted by Kevin , TA on September 13, 2009 at 5:30am EDT
  • After reading all of these comments, I'm shocked that I made it through college without my mommy and daddy calling a single person from my university. Not even once. What sort of major problem arises that only a top level administrator can solve? I'm not buying it. My guess is that little Chase or Madison got a bad grade and couldn't get the professor to change it with their whining alone.

    Were there times during my college days where I'm sure my parents could have complained up a storm? Sure there were. I got the run around through a fair amount of bureaucracy in my four years, but I dealt with it myself.

    My advice to parents, as a recent grad who has dealt with depression in both high school and while in college, is to ask your son or daughter how they feel about leaving for school the week before they leave. That seems to be when nerves really start to get going for a lot of students. If they appear hesitant, hopefully you by now can differentiate between general nervousness and a real problem. Once they leave, don't call constantly. Also, there's no rule stating you have to answer all of their calls.

    I apologize for the rantishness of my comment, but I just have had enough of people my age relying on their parents for everything, who in turn supply it and then some.

  • Class considerations?
  • Posted by Charlotte , Literacy worker at UNC-Chapel Hill on September 15, 2009 at 8:45am EDT
  • Kevin hints at the role that social class plays in this issue. Not everyone's parents have the time, money, influence, or sense of entitlement to administrators' time to make even justifiable phone calls.

  • Depends on the situation?
  • Posted by Nikki , Former Student Services on September 15, 2009 at 11:30am EDT
  • It's interesting reading the comments here and so true that we shouldn't just label the parents, but what I'm not seeing here from my experience with working with college students and parents is a close look at the situation in which the parent is involved. I often had calls from parents trying to find an apartment for their child to live in while attending college, or arrange transportation from where the student was living to college. Given that these topics can be much less threatening than some of the above situations with psychological issues that can come up in the first few years of college, I think there can be a time and a place for the parent to get heavily involved... and a time to let the kids figure out how to do it themselves. It just seems that where to draw that line is a difficult call to make.

  • Confirmation
  • Posted by Lil Johnny on September 15, 2009 at 4:15pm EDT
  • Reading all of these comments sort of confirms my originally posted belief that people in academia make the most difficult, and most likely, helicopter parents. Call the Dean!?!?!?! Call the President?!?!?! Come on people. As an instructor or administrator, how do you feel when parents jump over your head and go straight to the top? Do you feel that you could have handled the issue with the student if they would have come to you to discuss it in a mature way?

    As a first generation college student, my parents would have NEVER called anybody at the college on my behalf. They also would not have known who to call as they were completely ignorant of the systems and hierarchy there. Plus, there were no college websites in those days. Now,,, All a concerned parent has to do is pull up the college website, read the welcoming message from the President, and click on a button to send the President an email message about poor little Suzy getting a B instead of an A in her writing course because Professor Smartypants is "not fair" and "requires too much work." "My little Suzy was validictorian of her crappy high school (and only scored a 400 on the SAT-Writing section) and has never earned a B in her life. She deserves an A. She tells me she has never worked harder in her life."