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Wikipedia for Credit

September 7, 2010

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Some professors believe Wikipedia has no place in the footnotes of a college paper. But could it have a place on the syllabus?

The Wikimedia Foundation, the nonprofit organization that does fund-raising and back-end support for the popular open-source encyclopedia, says yes. So do the nine professors at prominent colleges who have agreed to make creating, augmenting, and editing Wikipedia entries part of their students’ coursework.

“We’ve known for a long time that students are the fuel of Wikipedia,” said LiAnna Davis, a Wikimedia spokeswoman. “…We feel there is a place for Wikipedia in the classroom.”

“Students have access to so many journals and library materials and other scholarly materials that other people just don’t have access to,” she said.

Wikimedia’s new alliances with professors stem from its Public Policy Initiative, an effort to improve Wikipedia’s coverage of topics relating to U.S. public policy. On a grant from the Stanton Foundation, Wikimedia started recruiting public policy professors who were willing to have their students create content for Wikipedia. This fall, the foundation will help nine instructors — four at George Washington University, two at Georgetown University, and one each at Indiana University at Bloomington, Syracuse University, and Harvard University — integrate Wikipedia-related assignments into their syllabuses. (Wikimedia does not pay the professors to do this; the Stanton grant pays for foundation staff and training associated with the project.)

“The social media trend is something that students have definitely latched on to, and regardless of what everyone else thinks, they’re going to continue to be involved with it,” says Carol Ann Dwyer, a public affairs instructor at Syracuse, who is among Wikimedia’s academic recruits. “I would prefer, particularly if they’re going to become ‘Wikipedians,’ that they do it properly.”

The foundation also recruited student “ambassadors” at those colleges to serve as on-campus resources for professors and students who might be less familiar with the technical aspects of contributing to Wikipedia. It gathered the ambassadors in Washington this summer for three days of training. The foundation also recruited “online ambassadors” — experienced Wikipedia users from around the world — to serve as a second line of support, especially for students who might need help while burning the midnight oil the night before a due date.

The particular ways the professors are planning to work Wikipedia into their courses vary. The graduate students in Peter Linquiti’s policy analysis course at George Washington will be asked to pen a detailed critique of an existing entry, assessing its “credibility, intended audience, currency of content, degree of support for the information and analysis, use of policy analysis tools or concepts, extent of balance and/or bias, and any recommended changes to content, style, and tone,” according to a summary provided to Wikimedia. They will then submit appropriate edits to the entry, and then monitor those edits for a week to see what happens to those changes in the fray of editing and counter-editing that is a common byproduct of the site’s wild-west revisions policy.

Rochelle Davis, an assistant professor in the school of foreign service at Georgetown, says contributing to Wikipedia dovetails nicely with the sort of literature review and summarizing that she already has students do as part of preparing to write an argumentative paper. Davis says she plans to simply have the students in two of her classes format those summaries for Wikipedia, submit them to the site, then use that as a jumping-off point for writing a proper research paper. In this way, the process mirrors a strategy already employed by many college students, only in reverse: Instead of starting with a Wikipedia page as a nexus to find more authoritative material, the students would do research first, then consolidate their findings into a concise entry on the site.

“I’m tired of my grad students saying, ‘All we ever do is critique and discuss and deconstruct,’ ” Davis says. “So I’m going to make them create something that’s not just a thing for me to read; it’s going to go out into the community.” The fact that summarizing for Wikipedia comes with the pressure of knowing others might read and rely on their work might even prompt students to be more meticulous than they might have if the summaries were for Davis’s eyes only, she says. Several other people involved with the project made the same point.

The Tower and the Crowd

Academe historically has viewed Wikipedia, which allows any visitor to edit its entries and relies on the vigilance of volunteer fact-checkers, with a great deal of ambivalence. In 2007, the history department at Middlebury College took a stand against citing Wikipedia entries directly in papers, and many others have worried that Wikipedia sows the same moral hazard in students as Google by enabling, by virtue of its breadth and convenience, lazy research habits. A study published earlier this year in the online journal First Monday reported that more than half of college students use Wikipedia at some point in the research process either all or most of the time (though their professors might be relieved to hear that 70 percent of those students use it at or near the beginning of their research).

In recent years, academics seem to have gotten used to Wikipedia being around (and have perhaps recognized its efforts to keep out bad information), and much of the discussion has shifted to how it can be applied constructively. The professors who have partnered with Wikimedia’s Public Policy Initiative are not the first to incorporate Wikipedia into their courses — the foundation counts 59 such instances between 2007 and 2009 — and academics have certainly played a role in helping build and edit the site since it opened in 2001. The initiative does, however, represent the first time the foundation has pushed to seed a community of contributors within higher education.

“This is exciting to be sure!” wrote Curtis J. Bonk, a professor of instructional systems technology at Indiana and author of The World Is Open: How Web Technology is Revolutionizing Education, in an e-mail to Inside Higher Ed. “That is a key part the mission of all of us in a higher education setting — to generate as well as disseminate knowledge in different disciplines,” Bonk wrote. “Given that Wikipedia is now central to the knowledge dissemination process as well as the linkages between content and fields, such partnerships make sense.”

But as much as the academic cloisters and the über-democratic site might have to offer each other, there remains intractable philosophical tension between the two that could foil the collaboration. Linquiti's exercise of having students track the changes made to their entries by the equally empowered masses hints at the vulnerability of their contributions. The mutability of Wikipedia entries is why Neil Waters, a history professor at Middlebury, still forbids his students from citing them. In its guidelines, Waters points out, Wikipedia instructs visitors to "Be bold in updating articles and do not worry about making mistakes” — hardly a scholarly protocol, he argues. "I want my students to worry about making mistakes, and to learn how to avoid them, and how to take responsibility for what they write," wrote Waters in an e-mail.

Alan Liu, chair of the English department at the University of California at Santa Barbara and author of the popular academic blog Voice of the Shuttle, noted the importance of resolving these process issues if academe wants to make its authoritative voice louder in Wikipedia. "The academic community provides a constrained and relatively standard set of protocols for constructive collaboration and refereeing that could be built on (whereas the larger global community behind Wikipedia was more problematic because there is actually no such thing as a global community with sufficiently shared motives and standards of collaboration),” wrote Liu in an e-mail.

Much remains to be hashed out between academics and the general public as far as working out such "standards of collaboration," he said, to resolve the tension between the academic value of peer review and the social media value of crowd-sourcing.

"New policies, institutional arrangements, practices, protocols, and technologies will need to be created on both sides of the divide" — between higher education and the "foundations of networked public knowledge" such as Wikipedia and Google — "to create productive and socially-good ways for experts and the crowd to teach, and learn from, each other," said Liu. As a handful of loose alliances between Wikimedia and professors, the project "does not seem complete enough."

Wikimedia says it plans to recruit 15 more professors by the spring, and hopes to expand the collaborations beyond public policy eventually. "We are trying to develop a model, a body of documentation, and some technical tools and Wikipedia community processes that will be useful around the globe and in a variety of topic areas; and we hope to set into motion something that will be self-sustaining by volunteer and academic groups," Frank Schulenburg, head of public outreach at Wikimedia, wrote in a statement. "While we are working only with U.S.-based public policy programs during the pilot program, we will also be continually seeking opportunities to engage our Wikimedia chapters, professors, students, and Wikipedians in other parts of the world and in other topic areas."

For the latest technology news from Inside Higher Ed, follow IHEtech on Twitter.

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Comments on Wikipedia for Credit

  • Bravo to the folks at Wikipedia
  • Posted by bevo on September 7, 2010 at 8:00am EDT
  • Wikipedia continues to amaze. They get free labor and free access to knowledge. No need to actually pay for the students' time or for the collective knowledge.

    Further, according to the Wikipedia folks, undergraduate students possess sufficient knowledge to write encyclopedia entries. What's next? Undergraduate students reviewing for journals? Same process. Same logic.

    However, does this approach appear anti-Wikipedia? Wikipedia reflects knowledge of the crowd. Yet, Wikipedia seems to be limiting how big the crowd is and who can be in the crowd. Wasn't this approach used by those elitist folks at encyclopedia publishers?

  • Excellent Opportunity
  • Posted by Douglas Eyman , English at George Mason University on September 7, 2010 at 8:45am EDT
  • I'm actually surprised that it has taken this long to start formalizing this kind of pedagogical use (even though writing instructors have been doing it for as long as Wikipedia has been around).

    I've used the kind of exercise that Linquiti uses in my first-year composition courses -- if students are going to be using Wikipedia to help them find research resources, they should understand what it is and how it works. The students undertake a rhetorical/genre analysis of a series of entries and they look at the guidelines and a few controversies recorded in page histories and 'talk' pages. Usually, they come to understand the nature of the information presented in an encyclopedia, how it is crafted to meet standards of the genre, and the dangers of relying on what they find there without additional triangulation. Once they get it, then they write an entry and follow the changes and comments on those entries. Wikipedia is really an excellent resource and opportunity for both learning and contributing to a public writing project, but it works best if the user has taken steps to understand both advantages and drawbacks. As one of my students noted the first time I ran this assignment 'Hey, if anyone can change this, maybe I shouldn't use it as an authoritative source?'

    (A related anecdote: one of my students crafted an entry for a celebrity after noticing that no entry for this rather well-known figure existed in Wikipedia at the time -- this was in 2006 -- and found that it was promptly removed. When he investigated the reason, it became clear that he hadn't done sufficient work to understand the genre: he had simply found contact information for the person and gone straight to the source, gathering information via interview. Encyclopedias, of course, do not publish primary source data. I applauded his initiative but he had to then craft an entry appropriate to the expectations of the genre).

  • a good idea
  • Posted by rl on September 7, 2010 at 9:30am EDT
  • The low quality of some entries does not seem like a particular problem - the more things to fix for the students involved. The fact that the newly improved entries can be then made meaningless again by another (unqualified) editor is not a problem either - this simply provides work for the students taking these same courses next semester.

    In physical sciences & engineering, it also makes perfect sense to offer extra credit for fixing erroneous Wiki pages. Provided we also subtract points for any wrong "fixes". Teaching them how to argue one's point in ensuing editorial Wiki battles is also useful. The world is full of folks trying to improve thing without understanding them. The sooner our students learn how to handle this & how to avoid falling into the same category, the better education they are actually getting.

  • good for foreign languages too
  • Posted by aem , humanities on September 7, 2010 at 9:30am EDT
  • I gave a Wikipedia-based assignment in a summer course and it was a great success: I'm looking around for ways to do more of this. The course was in a foreign language, so I had the class add relevant pages to that language's version of Wikipedia, one of the smaller ones as it happens. I gave them some rough guidelines on editing and pointed them to the (excellent) on-line documentation. The students got L2 writing experience and the community now has more good reference material in this language.

  • Posted by Humanities Grad Student on September 7, 2010 at 10:30am EDT
  • In the past I've asked students who demonstrate skill in research to update Wikipedia pages on areas relevant to them. In return I'll forgive an unexcused absence or add a couple of points onto their lowest-scoring assignment at the end of the course. These small incentives are enough to encourage their fellow students to jump on the bandwagon and improve the quality of information available.

    Why do this? As mentioned above, students are going to use Wikipedia as a reference or a starting point for research. I'd rather have them contribute something of value to the website than see inaccurate information in generations of student papers.

  • Wikipedia as an intermediary source
  • Posted by James Benson , Dean Emeritus at St. John's University on September 7, 2010 at 11:00am EDT
  • The Wikipedia uses described in the article and the comments are valuable, but let's not forget that it, like other encyclopedias, is useful as an intermediary source. They lead you to other sources and they often provide a utilitarian introduction to a topic new to the student or even the professor.

  • second that!
  • Posted by bradley bleck , English Instructor at Spokane Falls CC on September 7, 2010 at 12:15pm EDT
  • One of the ways Wikipedia can be used effectively is by doing what Doug mentioned, having students look in the "discussion" section to see what the points of contention surrounding the particular subject. This way students can learn to anticipate the opposition to their argument, and ways to refute or rebut that opposition. Additionally, the links to resources can also be helpful to students learning to craft a research paper.

    I do make it clear to my students that Wikipedia is an encyclopedia, and like just about any encyclopedia (except the specialized, discipline specific types that are out there) and it shouldn't be something they rely on for more than getting started. I've also had students create entries for the work we've done in class. Once an entry was removed because it was "plagiarized." Problem for them was they had created it on my class site then moved it to Wikipedia. They made it clear they were just moving their work from one site to another and then all was well. There really are a lot of watchful eyes, and watch dogs, on Wikipedia. Mistakes will continue to be made, but as a starting point for research, it's solid in my mind.

  • A couple Wikipedia authoring projects
  • Posted by Brian Lamb , Centre for Teaching, Learning and Technology at The University of British Columbia on September 7, 2010 at 2:00pm EDT
  • For those who are interested, I am a huge admirer of the Murder, Madness, and Mayhem project which was led by Dr. Jon Beasley-Murray at UBC: http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Murder_Madness_and_Mayhem

    More background here, along with another Professor's take on a different Wikipedia authoring initiative at UBC: http://wiki.ubc.ca/Adventures_In_Wikipedia

  • Wiki-Hacking: Opening Up the Academy with Wikipedia
  • Posted by Anne Ellen Geller , English Department/Institute for Writing Studies at St. John's University on September 8, 2010 at 11:45pm EDT
  • Readers of this article may also be interested in Adrianne Wadewitz, Anne Ellen Geller and Jon Beasley-Murray's "Wiki-Hacking: Opening Up the Academy with Wikipedia" (available in the Lectures, Classrooms and the Curriculum section of Hacking the Academy): http://hackingtheacademy.org/lectures-classrooms-and-the-curriculum/ and also available here: http://en.wikipedia.org/wiki/User:Awadewit/TeachingEssay

  • Mixed feelings
  • Posted by Shannon Barniskis on September 9, 2010 at 5:45pm EDT
  • While I'm hesitant to endorse the labor ethic here (not only does Wikipedia get free labor, but students don't have a real choice whether or not they want to be used to better Wikipedia--if high school students were being asked to do this it would literally be prison labor) I also see the value in this use of Wikipedia.

    In a recent graduate class at UW Milwaukee, I had to edit and create Wikipedia articles. At first I was mildly horrified, because it didn't seem relevant to the course (Library Science) and because I didn't feel I had any new knowledge to offer to Wikipedia.

    At the end of the assignment, I not only understood the difficulty of creating a quality article that the Wikipedia editors allowed to stand (other students' articles were deleted) but also saw how useful I could be in editing this project. It gave me a sense of both power and responsibility.

    Since I believe that every person has some area of expertise, whether they have a plethora of degrees or not, I believe in the Wikipedia project. Despite my unease over the hive-mind concerns expressed memorably by Stephen Colbert, and my worries over the forced student labor, my hope is that students will be inspired to continue to contribute to projects like Wikipedia.

  • The Wikipedia/Scholarpedia/Citizendium weed...
  • Posted by Robin L. M. Cheung , AMDS (Finance) PhD Student at Waldent University on September 10, 2010 at 4:15am EDT
  • This is an issue that I've debated for several years now: http://robincheung.info/mbalog/2010/08/05/do-credentials-mean-we-can-should-evaluate-a-statement-any-less-critically/

    While I would never dream of citing Wikipedia, I often have found it useful–again, due to its comprehensiveness and ease of understanding introductory material to any topic–to learn the basics of a given subject area as a starting point. Unfortunately, the citations in Wiki articles do not appear to be monitored as closely as the articles themselves for vandalism, and many of the citations are expired, moved, or otherwise no longer helpful. Still, the combination of Wikipedia’s comprehensive content ensuring that any topic I wish to learn the basics about will have an article–and one that is easy to understand without having to take a whole course on the topic–I think still makes it preferably to Citizendium or another less comprehensive wiki for the roles I expect a Wiki to play.

    http://robincheung.info/mbalog/2010/08/29/scooped-by-the-dog/

    If you were to ask an intro finance student to calculate a putative stock price with only a single model, such as EBO or discounted cash flows, I am positive that they would include the net income amount on the annual statement as-is. They will give you the value of a company that pays to depreciate their capital assets by cash or cheque and capital assets and occasionally is in the business or selling factories but specializes in widgets. It would be better if the students understood that the idea is not to use the “net income” amount because it is labeled as “net income,” but to use an amount that represents what they got for what they paid. If an MBA student wanted to use a technique that was not already covered by 15,372 texts over the years, then I would advise them to use a simpler, more well-understood model during their MBA and take the opportunity to fill in the cracks in their foundations by triangulation.

    Society now rewards memorizing an abundance of facts over thoroughly internalizing a model of their relations. What I find myself constantly advising the eager young students is, "Think more about less."

  • What about crowd sourcing the assessment
  • Posted by Nils Peterson , Office of Assessment and Innovation at Washington State University on September 11, 2010 at 1:15pm EDT
  • Several of the projects seem to have students directly involved
    in assessing ( and improving ) on the work of previous editors, I don't see
    any discussion of community assessment of the student work.

    @Brian Lamb. Thanks for pointing out Murder Madness Mayhem.
    Community assessment and student-community collaboration
    are two of the strengths I see in that work.

  • Ickipedia
  • Posted by Zalman ben Shneur , Director on September 13, 2010 at 4:00am EDT
  • There is no excuse for taking Wikipedia seriously. It has no editorial standards or review as anyone can edit any entry they want to. Assuming that it will be caught or fixed is a mistake. It is essentially amateur, the epitome of unprofessional, and the murderer of valid encyclopedias, hence learning and culture. No, it has no place in any genuine study or research. Except that it has all but eliminated the competition. What is the solution? Take the damn thing down, destroy it, eliminate it, hack it to bits. Bring back World Book, Encyclopedia Britannica, etc. There is no viable alternative. This is the fatal challenge to our culture. The internet does not change everything, it destroys most of what it touches. It is amoral, therefore it is evil. If academics had any guts, they would stand up to it. If anyone is ever to earn money again for what they know, for their expertise, ickipedia must perish. In other words, quit being stupid. It is making everyone more stupid.

  • Wikiversity
  • Posted by Mikaila Mariel Lemonik Arthur , Assistant Professor of Sociology at Rhode Island College on September 14, 2010 at 3:00pm EDT
  • Many faculty are already using Wikiversity for class assignments. Wikiversity runs on the same software as Wikipedia, but has been organized in a way that is more compatible with the work that many of us do in the classroom. For instance, my Comparative Law and Justice students have been developing a resource on world legal systems over several semesters; their work can be viewed at http://en.wikiversity.org/wiki/Comparative_law_and_justice -- some of the students' projects have even risen to the first page of Google search results.

  • Late to the party with little chance of success
  • Posted by Thomas SImmons , Retired on October 6, 2010 at 12:15pm EDT
  • They started this over at Citizendium, (Larry Sanger's response to Wikipedia) years ago. I can't see that it will work at WP given the amount of abuse that takes place. I have seen whole articles written by qualified people completely wiped and replaced within hours of being posted.

    There is very little respect for qualified academic work at WP and the access students have to journals will be of little use there.