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Mobile Momentum and Doubts

October 14, 2010

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ANAHEIM -- Mobile is on the move.

That is what one is inclined to conclude, anyway, after a quick stroll around the bazaar-like exhibit hall here at the 2010 Educause conference.

The Blackboard encampment, though it has small desks devoted to various planks of the business, is flying a single banner this year: that of Blackboard Mobile, a platform that pipes various aspects of higher education (“teaching, learning, and campus life”) into your mobile device. I pause in front of an iPad, a Blackberry, an Android, and an iPhone, each displaying a demo of what is promised to be the future hub of campus life. An enthusiastic member of the Blackboard team -- Trent Gillaspie, Southwest regional manager for mobility solutions -- pounces.

“I get a lot of people asking me, why doesn’t the regular interface look like this?” Gillaspie says, navigating around the iPad version with a practiced hand. The answer is that Blackboard is designing advanced platforms for mobile that it will never bother retrofitting for regular computers. That’s because in the future, mobile will be everyone’s portal to campus resources, says Gillaspie.

Over at the booth of Desire2Learn, another learning-management provider, I hear the same thing. “Parity with the desktop version is no longer a goal,” says Matt Teskey, technical product manager for Desire2Learn, whose tent was sponsored by Blackberry. “This year,” he adds, “mobile is big for us.”

Big for many technology vendors here. Among the usual mascots and sideshows hired to draw in crowds, the vendor booths were crawling with company representatives, armed with iPads, poised to demonstrate how their services were adapting software to the popular mobile devices — and in some cases, raffling them away. “It’s big this year,” said Bret Hansen, a principal technical architect for SunGard Higher Education.

Hansen had just emerged from a conversation with someone over at Turning Technologies who had been selling him on an app called ResponseWare, which allows professors to poll students in real time; a clicker system for mobile devices (and laptops). “[Mobile] is just getting to the crest of where it’s about to be more relevant,” Hansen says. Datatel officials were talking about a mobile version of the Intelligent Learning Platform.

The emphasis makes sense, according to the results of Campus Computing Project survey, released today. Among the respondents -- CIOs at 523 nonprofit institutions -- 70 percent agreed that “mobile [learning-management] apps are an important part of our campus plan to enhance instructional resources and campus services.” New data from the Educause Center for Applied Research, released here on Wednesday, showed that among the nearly 37,000 two- and four-year college students surveyed, more than 60 percent own Internet-enabled mobile devices, and another 11 percent plan to buy one in the next year. The proportion of the total sample who actually use their devices to browse the Internet (49 percent) and the percentage of that subset who do so daily (55 percent) are both up from last year.

But if mobile is indeed on the move, there are still professors trying to barricade it from their classrooms. At a session ostensibly about mobile security, called “Mobile Computing: Safe or Sorry,” a good chunk of the discussion revolved around how to answer professors who ask I.T. officials if they could please install a switch allowing the professors to shut off students’ access to the Internet during class — a task made even more difficult now that students can access the Web from their mobile devices.

John J. Suess, the vice president for information technology at the University of Maryland-Baltimore County, described a conversation he had had with a faculty member who, while not averse to using technology in the classroom, cringed when he started seeing his students surfing the Internet during his classes. “His point, and I think it’s a fair point, is that multitasking does lead to distraction,” said Suess. “And the idea that students can actually multitask and learn as much as those that are completely focused on the material is a fallacy.”

The professor had asked Suess if he could make it so students could not access the Web while class is in session. Judging by the testimony of some audience members, this was not a unique request.

For those tech administrators inclined to try to help professors keep the Internet out of the classroom, the options are few, explained Suess and his co-panelist, Mark S. Bruhn, associate vice president for public safety and institutional assurance at the Indiana University System.

One option, said Suess, is for the college to build classrooms specially designed to block incoming and outgoing electronic signals, rooms known in the world of defense technology as “skiffs.” “I could see at some point some schools might decide to build a classroom or a lecture hall that has a sort of skiff-like capability,” Suess said. (“I would just love to see the proposal that suggests that a campus develop a skiff,” cracked Bruhn, who had been assigned to represent the pro-mobile stance per the session’s point/counterpoint format.)

A cheaper solution would be having teaching assistants patrol the lecture hall and police any undue Web-surfing. Suess said one professor at his institution does just that. Or Internet-leery professors could move their lectures to classrooms deep in the basement of any old buildings on campus — preferably limestone — where mobile 3G reception would be poorest, suggested Bruhn.

The alternative, of course, is to try to harness the clickaround habits of modern college students, rather than to suppress it. Although Bruhn did, in his role as mobile advocate, recommend this approach, the most vehement — and theatrical — champion of this view on Wednesday was W. Gardner Campbell, director of the academy of teaching and learning at Baylor University.

Assigned the role of Internet advocate in a point/counterpoint session taglined “Is the Internet Making Us Stupid?” Campbell spent several minutes gallivanting through the audience, strewing flowers while the song “Age of Aquarius” played over the speakers.

Campbell’s point, he explained after returning to his seat, was that we are once again at the dawning of a new age; not the Age of Aquarius, as in the ’60s, but of a new age in teaching and learning — one that must inevitably accommodate the communications behaviors of the Internet generation. “Even though Prince would like to turn off the Internet, we’re not,” he said. “We can’t put the genie back in the bottle. We once thought we were in control…. We know that time is over.”

For the latest technology news from Inside Higher Ed, follow @IHEtech on Twitter.

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Comments on Mobile Momentum and Doubts

  • Class only for the interested.
  • Posted by Brian Mulligan , Open Learning Coordinator at Institute of Technology Sligo on October 14, 2010 at 8:00am EDT
  • What if I asked my boss to give me a room that had about a third of the capacity it needed for the full group and I recorded my class using a lecture capture system? Then I might just get the sstudents who are interested in the live delivery and interaction and the others can listen to a very lively recording.

    Anyone got any advice on a good microphone system for picking up comments from the body of a small classroom (about 30 students)?

  • No Doubts About Mobile Momentum
  • Posted by Tom Rhea , Assoc Prof Electronic Production and Design at Berklee College of Music on October 14, 2010 at 8:31am EDT
  • I've been using and teaching technology for a long time, and have zero doubts about the value of "mobile momentum." One must distinguish between a "feature" and a "benefit" when confronted by sales people (e.g., at the convention the author alluded to). It is a "feature" of modern communications technology that one can access the internet at any moment from any place in essentially the Western world. Nobody has articulated what the "benefit" is, however. The internet is, like all mass media, a place where goods and services are sold–it is a sales medium. Herbert Hoover said, when Secretary of Commerce: " . . . radio is such a noble medium, there could never be advertising on it (!)" Exactly whose momentum are we talking about? The apparent need of the herd to "stay in contact" arises from nothing more than the sales campaigns of corporations who sell goods and services to facilitate such a dubious proposition. No, the internet won't go away, like CB radio, but that does not mean teachers have to allow students to distract themselves in the classroom. I teach in labs using computers as the centerpiece of instruction, but in my lecture hall classes I disallow use of any electronic device whatsoever. Brain tomography and other rigorous studies have now illustrated beyond cavil that "multitasking" is a myth–we can't do it! The job of a teacher is to protect students in this scenario. Vain attempts at "multitasking" are already turning students' ability to focus into a piece of Swiss cheese. Don't aid and abet the "features" that are causing this! Courage.
  • Mobile etc
  • Posted by marie on October 14, 2010 at 12:45pm EDT
  • I ask a former student of mine now a graduate student in another discipline who stopped by my office. I asked her if she did not have a class she should go to. Her answer was: "Yes I do have a class but the instructor is making everything available for us on blackboard. So he really does not want us in class and we really do not have to show up."

    If a graduate student does not see the necessity of being in class because an instructor makes his material available on line... what do my undergraduate students think?

    This made me decide to stop making my ppts and other material available on-line... and guess what? More students came to class!
    I pointed that out to my students and explain that I stopped making material available because of the fact that they did not show up.
    And they all agree that they thought attendance was not essential for them to come to class.

    Why do I bring this up. I would be one of these professors who is not sure that getting more ways of making class material is a good idea. Many students have not figured out that there is more than material availability in a class session. And this in spite of the fact that I constantly point that out in the course of a semester. And the fact that 1/4 of the final grade has to do with class attendance and participation!