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  • 7 Things That (Perhaps) Define a Learning Technologist

    By Joshua Kim August 30, 2009 8:53 pm EDT

    The idea of this blog is to serve as a platform for conversation and debate among learning technologists and those with which we work. I believe that we are in the process of creating, defining and building a new discipline, and that in the future learning technology will be viewed as an applied academic discipline. But I could be wrong.

    Who is a learning technologist?

    What follows are some attributes that I think tie us together as a discipline. I look forward to hearing about the attributes I missed or just got plain wrong.

    1. We spend a great deal of our time working with course management systems (CMS), predominantly Blackboard, Moodle, WebCT, Angel, Sakai etc. The CMS is in one of the most important windows that we see the world. Right away I know I'm going to get push-back on this from colleagues who work on media projects, library systems, classroom based technologies, lecture capture systems, Web site development and authoring tools. I agree that learning technologists, or learning designers, use all these tools and more. Still, it is my assertion that the CMS binds us together more then any other single tool, and the rise of the CMS has a campus mission critical application parallels (and has perhaps driven) the growth of our profession.

    2. We learning technologists share a healthy skepticism towards the dominant commercial CMS, Blackboard. Put another way, our relationship with Blackboard is often ambivalent. Philosophically, I think many of us are drawn to open and community source platforms and business models. There is an important conversation going on in our profession about the advantages of sticking with Blackboard as our campus CMS (which there are many), versus moving in larger numbers to an open source alternative (with Moodle getting the most traction lately). This conversation will continue to dominate our profession.

    3. We are adherents to the church of constructivism. Many of us got the faith later in our careers, and we tend to share the passion of the convert. Perhaps this is a bit oversold. Remember, I'm trying to get you to disagree with me. But I would argue that us learning technologists are coming to share a common theoretical shorthand around the importance of active learning and student-centered courses. We see the lecture system of teaching as a remnant of a pre-Guttenberg economy and social order of information scarcity. We believe that people learn by doing, by creating, and that the lecture system of passive note-taking and information regurgitation is about the poorest method for learning ever invented.

    4. We walked a wide and varied path to arrive at our profession. While many of us received graduate degrees in instructional or learning design, just as many of us are not formally trained in the discipline. My background is a social scientist, my colleague got her PhD in French Literature. We may have been teachers in secondary or primary schools, corporate trainers, software developers, public health specialists or English literature graduate students before ending up in our current learning design gigs. From my experience it seems that the diversity in our backgrounds defines us more than our similarities. I'd also say from personal experience that those of us not trained in our discipline heavily lean on our colleagues with actual degrees in what we do to teach us the theoretical and pedagogical fundamentals necessary to do our jobs.

    5. We belong to professional organizations and attend conferences in educational technology rather then in the discipline that we originally trained. For me, this means significant involvement with EDUCAUSE, including being an ECAR Fellow and attendance at the EDUCAUSE and ELI annual conferences. What are the other professional organizations and conferences that you participate in? The journals we read, the websites and blogs we scan, and the podcasts we listen to also focus on learning technology as opposed to a specific academic discipline. I read the EDUCAUSE Review and scan http://www.insidehighered.com/ and http://chronicle.com, and struggle to keep up with all the blogs and podcasts focussing on the intersection of education and technology. Like most of us, I assume that the amount of material in our discipline is becoming too large to fully cover, and each day is spent trying to triage what is most important and relevant for our work.

    6. We are generalists in an age of hyper-specialization. To thrive as a learning technologist it is necessary to work with professional colleagues across academic disciplines and with technical, library, media and other administrative colleagues of varying temperaments and expertise. We like working across our institutions, getting to know folks who are passionate experts in their specialized fields. We enjoy learning about many different things, and try to bring that enthusiasm for learning to the process of designing, developing and supporting virtual and physical learning environments.

    7. We believe in the future. I'm ending my short list on this note (I could go on and will in future posts), as I think our future orientation is perhaps the most important element that defines us and binds us together. We believe that through the application of sound learning principles and appropriate technologies that we can be part of the process of fundamentally improving the construction and delivery of higher education (or perhaps also corporate training and non-credit courses). We see ourselves as innovators whose mission is to challenge a status quo of faculty/lecture centric courses. We believe in the power of education to transform the world. We think we have the best jobs in academia.

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Comments on 7 Things That (Perhaps) Define a Learning Technologist

  • Enjoying the Blog
  • Posted by stevenb on August 31, 2009 at 9:00am EDT
  • Hi Josh. Glad to see you are writing a blog for IHE - especially one giving more attention to the role of the learning technologist - aka - educational change agent.

    Thanks for mentioning the importance of collaborating with other academic professionals - such as the librarians. For many of the things faculty will need/want to do - it may very well involve working with library colleagues to make it possible.

    Good luck with the blog. I look forward to future posts.

  • Learning Technologist
  • Posted by Caroline Landrum , Director, CASL Online, College of Arts, Sciences and Letters at University of Michigan-Dearborn on August 31, 2009 at 9:45am EDT
  • This is a great post, Joshua. I have been defining myself and calling myself an "educational technologist" for years, not really knowing what else to call myself. Your seven characteristics fit me to a "T".

    1- With the rise of concern about a pandemic this fall, we here at UM-Dearborn are gearing up for all on-campus courses to have a CMS (we use Sakai/CTools) presence. Out of about 650 fall courses in our college, 158 already have CTools sites, which is way beyond the number of online courses that will be offered for fall, so we have a good start, but a long way to go, also. It is going to be a busy fall.

    2- I do indeed share a healthy skepticism toward the dominant commercial CMS packages. I am pleased that I work at an institution that participates in a multi-university open-source approach to the CMS. I believe that we get the best of options this way.

    3-I hadn't thought about it much, but, yes, I share an adherence to the church of constructivism. We still use lectures in most of our online courses, but the best courses have a healthy dose of discussion and other active learning methods. One tool that we have in CTools is a wiki which is now being used more often in courses where students build a wiki about the subject matter that they are learning.

    4-My undergraduate degree was in sociology. I started a graduate degree in sociology, but switched over to Educational Research Design for an M.Ed. I also almost finished a MDiv. I started out in computers by learning Fortran, did some work as a programmer, used my statistics background for a job analyzing data, worked a short while as a systems analyst, then as personal computers came into being, worked as a consultant in several educational institutions helping people use them. My last four jobs, including this one, have all involved helping faculty to use a CMS to teach either online or using computer technology, especially the web, as a part of their teaching.

    5-I used to attend EDUCAUSE, but over the last eight years, I have attended and found the SLOAN-C conferences to be a better resource for learning technologies and teaching online methodologies, as well as a much better place for networking with colleagues. I am a member of SLOAN-C and have presented there several years. I will be attending this fall's conference as well. I read a lot of online journals, including those that SLOAN-C produces. There are others that I have attended in the past as well, the one that stands out in my mind is the annual conference in Madison, Wisconsin.

    6-I have always considered myself a generalist!

    7-I am a strong proponent of the gift of the future, and especially of change, which comes along with the future, no matter what we want. I believe that change is the only constant and our constant ally. And I also believe stongly that education is the only way that will ultimately change the world to a better world.

    You wanted some disagreement and debate, but I found your list just right!

    Caroline Landrum
    Director CASL (College of Arts, Sciences and Letters) Online
    University of Michigan-Dearborn

  • My Professional Story
  • Posted by Chris Joiner , Center for Instructional Excellence at Wallace Community College - Dothan, AL on August 31, 2009 at 9:45am EDT
  • I could not agree more with your seven points. I followed my own path to learning technologist (instructional technologist) through each of your seven attributes and agree with each of those.

    Thank you for sharing.

  • Not my path, but....
  • Posted by Nick Dvoracek , Director of Media Services at University of Wisconsin Oshkosh on August 31, 2009 at 10:00am EDT
  • I myself actually got my graduate degree in Audio-Visual Communications, which in this century is usually called Instructional Technology, so I miss one of your criteria, however, being in the middle of a search for an Instructional Developer, I have to agree with the rest. In trying to whittle down the pool for campus interviews, I find myself using that "generalist" criterion to make the final selections more than I would have expected, and that includes activism in University governance.

  • Changing Careers ...
  • Posted by Lisa on August 31, 2009 at 10:45am EDT
  • Hi!

    I enjoyed reading your blog this morning! I was able to relate to so much of what you said, but also learn alot, too.

    Personally, I've invested alot of time, money and effort into becoming "specialized" and have just recently embarked upon some initiatives to broaden my career focus. One of my current leads involves developing new platforms like moodle, blackboard, etc. My only hesitation with the potential position has been my lack of training in theoretical pedagogy in the discipline of instructional technology. I've doubted my ability to the point where I became utterly confused by the motivation of the employer to even seriously consider me as a viable candidate.

    Your comments about the diversity of backgrounds in the field have really helped me feel at ease with the potential transition and have renewed confidence in my ability to do this job on passion and determination alone.

    Thanks for the insight! I look forward to future blogs!

    Lisa

  • Agree to disagree
  • Posted by Steve on August 31, 2009 at 12:00pm EDT
  • While I tend to agree with most of what you said, I continue to have a healthy skepticism for all learning technologies in general. I am especially leary of nihilistic views such as "....the lecture system of passive note-taking and information regurgitation is about the poorest method for learning ever invented."

    I've been in this long enough to know that no one solution completely replaces another. I take a holistic view/approacch to learning and firmly believe that we need to remain open to any modality - no mater how ancient or new - in considering the best path to effective learning. My philosophy is to do 'whatever it takes' to get the job done. Technology augments the solution. It is not THE solution.

    - Steve

     

  • Agreed!
  • Posted by Tony , Technology Trainer/IT Support on August 31, 2009 at 5:00pm EDT
  • As someone who does technology professional development, I have to strongly agree with this:

    "We believe that people learn by doing, by creating, and that the lecture system of passive note-taking and information regurgitation is about the poorest method for learning ever invented."

    The problem that I've run into is that so many teachers expect a traditional lecture + hand-out "step-by-step" and shut down when a different approach is attempted. I never hand out step-by-steps guides for technology. I explain to the teachers that step-by-step guides are constantly outdated as the software evolves, and they're a crutch that prevents actually learning the technology. I try to give the teachers an overview of what the technology can do, and enough specifics to get them started. (There's no way to cover something like Moodle or Google Apps for Education in a 1-hour session.) I leave them with a whole host of things they can explore/try/learn on their own. The problem is that maybe 20% of them will try to learn anything beyond what was presented. There seems to be no desire to explore the technology, try new things, seek answers to questions or problems, etc. If it's not written on a step-by-step guide (with clipart!) or presented in a lecture based training session, they seem to think they don't need to know it.

  • Reason #8 Affinity for Service
  • Posted by Jeff Bohrer , Sr. Learning Technologist at Univ of Wisconsin-Madison on September 9, 2009 at 1:15pm EDT
  • Great post, Josh.

    Might I attempt to add another characteristic?

    From my interactions with peers, it seems we all share an enjoyment for helping others. Whether "help" takes the form of technical support, faculty development, training, or consulting, we often find ourselves feeling fulfilled when we help others achieve their goals.

  • Posted by Jeff Bohrer at UW-Madison on September 14, 2009 at 10:45pm EDT
  • Some colleagues here at Wisconsin are reflecting on the changing role (or at least the versatile role) of academic technologists:
    http://blogs.uww.edu/ltdc/the-evolving-role-of-academic-technologists/